boza17
I Gaming Senior Support/Ops Crypto Casino Industry
I’m an iGaming specialist with solid experience across support, KYC, payments, and daily operations. I naturally take responsibility for keeping things organized and running smoothly. I’m currently looking for an opportunity in VIP hosting or operations where I can use my communication skills, reliability, and structured approach to support both players and the team more effectively.
Experience: 1 year
Yearly salary: $34,000
Hourly rate: $20
Nationality: 🇷🇸 Serbia
Residency: 🇷🇸 Serbia
Experience
Support Agent L1
NCR Voyix 2024 - 2024
Provided technical support for NCR retail and payment systems, assisting clients with software and hardware issues through remote troubleshooting and ticket management. Logged incidents, analyzed recurring problems, and escalated complex cases to engineering teams. Ensured high service quality and compliance with internal SLAs. Developed strong skills in communication, incident resolution, and customer satisfaction in a fast-paced environment.
Skills
compliance
crypto
gaming
kyc
operations
salesforce
english