bridget

I am a seasoned Project and Operations Manager with over 12 years of expertise in project management, business administration, process improvement, quality assurance, business analysis, and facility management. Renowned as the go-to professional for successfully initiating, planning, managing, and delivering projects on time and within budget, my experience makes me a valuable asset to any team.

In my recent role as a Senior Project and Operations Manager at Pepper Rest, UK, I adeptly led cross-functional teams, overseeing projects across multiple business units. My responsibilities included managing resources, schedules, and financials while ensuring adherence to quality and SDLC control guidelines throughout the entire development cycle. I conducted RAID meetings, diligently identifying and logging potential risks and issues to provide effective tracking, risk management, mitigation, action plans, and follow-ups for swift resolutions. Utilizing tools such as project charters, RAID logs, RACI matrices, PCR, JIRA, MS Visio, and MS Project, I enhanced project efficiency and transparency. My efforts in improving internal processes and procedures resulted in boosted efficiency, reduced costs, and seamless operations. My diverse work experience has sharpened my communication, decision-making, problem-solving, adaptability, change management, planning, organization, and multitasking skills. I am confident that my proven track record and comprehensive skill set make me an ideal candidate to contribute to the success of your team.

In my professional career experience, I have accomplished the following:

Process Improvement: to be utilized in implementing control procedures, and processes focused on streamlining the project execution.
Project Scope: skills in developing and managing documents and project plans to support proposals and contract engagements. 
Leadership skills: would be appropriately utilized in managing and coordinating project execution activities, ensuring projects are delivered on time and as required. 
Technical Knowledge: would be deployed working with the maintenance teams, ensuring regular repair and replacement of faulty equipment to improve service delivery.
Organizational Skills: coordinating the organization's day-to-day business activities while developing strategies and ensuring client satisfaction.
Project Management: to manage projects from the initiation and ideation stage and see-through to execution with top-notch professionalism. 

I excel in multitasking to coordinate day-to-day departmental activities and prepare comprehensive project reports. My strong communication skills facilitate effective client engagement, ensuring accurate project specifications and seamless information relay to the project team for compliance and success.