broodmother

Affiliate Manager / Operations Manager

Results-driven Operations and Affiliate Manager with 4+ years of experience scaling commercial online projects, managing large-scale cross-functional teams, and driving user acquisition. Proven track record in iGaming, B2C sales, and community building, with a strong focus on ROI and process automation.

Key Highlights:
• Operations & Leadership: Managed a 3-layer organization of 200+ people (including Curators and Senior Operators), implementing KPI frameworks and onboarding flows that maximized team efficiency.
• Project Scaling: Built and scaled 8 online projects from the ground up, growing communities to 40K–600K members and generating an average of 35x ROI per cycle.
• Business Development & Sales: Experienced in B2C cold outreach and partnership management. Maintained a 100% KPI achievement in sales from day one.
• Customer Success: Maintained a 98% KPI score in a fast-paced iGaming support environment, optimizing response workflows and handling complex cases.

Open to Affiliate Manager, Operations Manager, or Community Lead roles within international companies (Remote / Relocation).

Experience: 4 years

Yearly salary: $30,000

Hourly rate: $20

Nationality: 🇰🇿 Kazakhstan

Residency: 🇰🇿 Kazakhstan

Experience

Sales Manager
Online Education Company
2025 - 2025
Achieved 100% KPI from day one. B2C cold outreach — called schools, visited in person, closed exam prep course sales on the spot.
Community Operations Lead
8x Online Projects (NDA)
2021 - 2025
Led departments of 200+ people across multiple commercial online projects built for sale. Delegated responsibilities to 10 Curators. Each Curator oversaw 2 Senior Operators. Curators were responsible for automating hiring processes and ensuring KPI compliance across their units. Senior Operators were responsible for staff engagement, onboarding new team members, and maintaining team cohesion. Built and scaled 8 projects — communities ranging from 40K to 600K members. Led partnership acquisition track — outreach, negotiation, and onboarding of external partners. Projects generated 35x ROI per cycle. Top CIS projects remain active with 200–700 daily online users.

Skills

affiliate
business-development
customer-service
customer-support
marketing
operations
sales
community-manager
english
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