bunmibabs

Customer Service Manager

I am a successful professional with a wealth of account management experience, managing a portfolio of more than 4,000 accounts in the financial sector. I take great satisfaction in being a trustworthy leader that constantly goes above and beyond for clients. I am well-known for fostering growth and providing excellence. My capacity to establish reliable connections and encourage teamwork has been crucial to my long-term success. I'm currently looking for a dynamic position as a customer service manager, or account manager where I can use my skills in problem-solving, relationship management, and team leadership to provide dependable outcomes and support organisational expansion.


Experience: 3 years

Yearly salary: $120,000

Hourly rate: $50

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria


Experience

Customer Care Representative
Granbel Company
2021 - 2021
Addressed customer’s inquiries and complaints. Provided answers and solutions to customers. Gave feedback to the company and suggested ideas to help the company’s growth.
Graduate intern (NYSC)
Department of Anatomical Pathology, Federal Medical Centre (FMC), Idi-Aba, Abeokuta.
2019 - 2020
Worked closely with the medical laboratory technicians and assisted in their various roles and responsibilities. Worked closely with medical consultants in the pathological laboratory in diagnosing various medical anomalies. Assisted medical consultants in the general consulting room for women. Worked with technical working groups (TWG) and assisted with research work.
Project Manager
University Campus Fellowship
2019 - 2019
Worked with 10 team leaders, who led at least 12 people each in a project for the fellowship, in providing the structural, sound and design needs of the fellowship.
Photographer
University Student Union Government
2018 - 2019
Worked on several occasions with the Student Union Vice President to capture and document pictures of various events held by the SUG body.
Chief Editor
University Campus Fellowship
2017 - 2018
Worked with a team of 12 people to write monthly articles and bulletins. We published the first fellowship magazine.

Skills

account-manager
communications
customer-success
reliability
customer-support
english