Cahya Ayuni binti Mohamad Shafie is a dedicated Network Operation Centre (NOC) Engineer at Universal Cellular Engineering Services Sdn. Bhd., specializing in network monitoring, troubleshooting, and performance optimization. With experience at Sarawak Digital Economy Corporation Berhad (SDEC) and a strong foundation in administrative management, she ensures efficient operations and network reliability. A First Class graduate with a Bachelor’s Degree in Office Systems Management from Universiti Teknologi MARA (UiTM) Sarawak, Cahya excels in analytical thinking, database management, and teamwork. She is passionate about leveraging her technical expertise to enhance network performance and contribute to organizational success.
Experience: 2 years
Yearly salary: $28,000
Hourly rate: $55
Nationality: 🇲🇾 Malaysia
Residency: 🇲🇾 Malaysia
Experience
Internship
Lembaga Amanah Kebajikan Masjid Negeri Sarawak (LAKMNS) 2022 - 2022
Writing letter, memos, and reports. Sorts incoming mail and delivers to appropriate department or individual, and processes outgoing mail. Documents management regarding project or events documentation needed to be kept physically or digitally. Overseeing office facility maintenance. Handling Phone calls.
Network Operation Centre (NOC) Assistance
Sarawak Digital Economy Corporation Berhad (SDEC) 2022 - 2023
To assists network change managements such as configuration management, database and trackers update and upgrade time to time. Support on performance for MySRBN and SMART sites. Monitor MySRBN and SMART Sites. Perform checking on active user, and active alarm. Manage the documents on customer’s data. Perform administration tasks. Prepare Minutes of Meeting. Office management and supplies. Slides Preparation for management meeting.
Administration
Evertech Engineering 2022 - 2022
Performs clerical duties including typing, filling and completion of forms. Prepares letters, memos, forms and reports according to written or verbal instruction. Sorts incoming mail and delivers to appropriate individual, and processes outgoing mail. Maintains filing systems. Manages Schedules appointments. Create invoice, quotation and purchase order. Material monitoring and monitor project deadlines.
Vaccine Support Volunteer
Malaysia Red Crescent (MRC) 2021 - 2021
Provide excellent customers service to patient who are coming to vaccination sites. Assist with physical set up of vaccination clinic and preparation of material needed for vaccine administration. Greet and escorts patients into vaccination open stations. Assist outside with traffic and patient flow. Assist with observing of patients after vaccine. Assist with responding to patients emergencies.
Data Entry
SOCOE SDN BHD 2020 - 2020
Transfer data from paper formats into database systems. Type in data provided directly from customers. Create spreadsheets with large numbers of figures with mistakes. Verify data by comparing it to source documents. Sort and organize paperwork after entering data to ensure it is not lost.
Skills
