caiquerodrigues

An AI-native operating system for client management in the financial market, powering onboarding, servicing, and beyond. • Led the implementation, testing, and monitoring of the integration between Salesforce and the Avantos API, building complex data mappings and transformations in a high-performance Golang ETL API + AWS AppFlow, processing and handling more than 4 millions records. • Designed and maintained critical distributed systems with strong observability, including monitoring and alerting, to ensure high availability, scalability, and reliability under high-demand scenarios— enabling rapid incident response and impacting millions of users. • Designed and optimized internal and external APIs for enriched data delivery, enhancing algorithms and database queries to support scalable processing in complex data relationships, improving API response up to 96%. • Established a scalable event based APIs for financial services with EventBridge and SQS, making communication through Salesforce clients.

The second largest pizza chain in the world, with more than 16,700 quick-serve restaurants around the world. • Refactored menu and employee management flow, building a centralized source of truth used by in-store and third-party systems to enhance performance and experience across all USA Pizza Hut restaurants, allowing all points of sale in North America to modernize shop totems. • Developed a pub/sub system for menu’s data retrieval, replacing manual updates and reducing update time from 24 hours to 30 minutes. • Maintained legacy projects that interact with clients and internal platforms, improving communication strategies between web, desktop, and embedded software. • Use of MySQL as the main relational database, integrating with SQLC Golang framework and raw queries. • Use of MongoDB as a NoSQL database to get data realtime in an event-based architecture. • Agile Methodologies such as Scrum and Kanban using Jira and Confluence.

An innovative healthcare startup that removes the bureaucracy of scheduling medical appointments for employees of Brazilian companies. • Streamlined microservices infrastructure, resulting in optimized management and deployment with AWS (Lambda, EKS, RDS, API Gateway). • Backend development using Node.js (JavaScript/TypeScript), with automated testing through Mocha and Chai. • Design and maintenance of CI/CD pipelines using Github and Heroku. • Engineered customer service automation and medical appointment scheduling solutions that increased operations capability by 57% and enabled the scale of new clients acquisition to increase exponentially. • Led architecture decisions and design workflows to handle company growth and new clients onboard through smart and cheap decisions. • Helped CEO and CTO to define metrics and KPIs for tech and non-tech teams. • Navigated through various data formats and systems (CSV, databases) to develop Node.JS scripts for automation and manipulation tasks.

One of biggest biotech products sellers in Brazil, supplying resources to biotechnology and medical research for all companies and institutes in the country. • Developed from scratch a small CMS to external representatives, changing data track of leads from 0% to 100%. • Launched automation and pipeline technologies from the ground up, resulting in increased efficiency using Python and JavaScript.