charmaineshort

Community And Social Media Manager

SUMMARY
Versatile Senior Manager with over 20 years of IT experience in a variety of environments. Highly successful in building communities and delivering testing services across complex IT programmes in Financial Services and DeFi. Experienced in building positive working relationships with stakeholders to ensure business needs are met including the introduction of best practices.  
 
Cryptocurrency enthusiast since 2019. I am a web3 consultant with 3 years of knowledge in blockchain and the non-fungible token (NFT) market. In 2020 I co-founded a worldwide community of NFT artists and created a DAO.
 
At the start of 2022 I decided to follow my passion for blockchain technology, and now provide leadership and vision to onboard more people to blockchain technology including crypto currency, the Metaverse, and NFTs.
 
My talent lies in bringing people together in a common goal, oiling the wheels to build community and keep everyone moving in the same direction. Now looking to bring my skills to a new challenge and help organisations increase adoption of blockchain solutions and build successful web3 communities.


TRANSFERABLE SKILLS 
· Strategic - Monitor medium to long-term technology trends/outlooks, gather competitive intelligence as input to strategic planning discussions 
· Leadership - Inspire others to perform to their full potential promoting teamwork and a culture of continuous learning and development
· Stakeholder Management - Ability to articulate views and opinions clearly and build relationships with stakeholders at all levels in a multi-cultural environment 
· Communication - Strong written and verbal communication including web3 blog and podcasts
· Customer Service - Nurture loyalty by providing positive customer experience to enhance their confidence in their investment choices
· Collaborative - Foster a collaborative culture to solve challenges and build strong communities with a shared vision
· Innovative - Experienced in disruptive technologies including blockchain, crypto currencies, metaverse platforms, NFTs and web3 marketing strategy 
· Social Media - Create content to keep users engaged on channels including Discord, Twitter, Instagram, Telegram plus live events on Twitter Spaces, LinkedIn Live, Discord and Spatial 
· Independent - Structured approach take ownership, lead, organize, prioritize, strategically plan and execute tasks
· Analytical - Meticulous approach to scheduling social media content through Tweet Deck and replicating content on other platforms
· Reporting - Track status of KPIs and deliverables to control deviations from plan 
· Resourcing - Recruitment and management of permanent staff, contractors and engagement of outsourced off-shore resources 
· Training - Created training plan for user guides on web3 jargon and Metaverse NFT exhibition curation, use coaching and mentoring to build stronger web3 capabilities
· Project Management - Planning, estimation and tracking to enable project delivery within time, cost and quality goals using Agile methodologies
· Budgeting - Responsible for control of annual budget including human resources, capital expenditure and invoicing
· Flexible - Ability to adapt to change and market trends ensuring successful project delivery

Experience: 3 years

Yearly salary: $60,000

Hourly rate: $45

Nationality: 🇬🇧 United Kingdom

Residency: 🇬🇧 United Kingdom

Experience:

Period Title Company
2020 - 2022 Community Manager Women of Crypto Art
2016 - 2022 Lead Test Manager NatWest Bank
2022 - 2023 Web3 Consultant Ettaverse Ltd
2022 - 2023 Marketing Lead Lost Paradigms
2021 - 2022 NFT Consultant/Community Moderator MetaCollect
2016 - 2014 Test Manager Ingenico
2011 - 2014 Test & Release Manager Zonal Retail Data Systems
2001 - 2011 Senior Test Manager Sopra Steria

Skills:

blockchain
community-manager
crypto
marketing
metaverse
nft
project-manager
english