chielgd
Technical Support professional with experience in service coordination, ticket management, and customer support. Skilled in diagnosing technical issues, scheduling repairs, coordinating with technicians, and maintaining accurate service records using systems such as Salesforce and Storis. Strong in troubleshooting, documentation, and communication, with a proven ability to perform in fast-paced environments and quickly learn new tools and systems.
Experience: 4 years
Yearly salary: $12,000
Hourly rate: $15
Nationality: 🇵🇠Philippines
Residency: 🇵🇠Philippines
Experience
Customer Service Representative – Verification Support
Teleperformance 2022 - 2022
Conducted employee verification by researching and validating information across multiple sources. Ensured data accuracy, confidentiality, and compliance with verification procedures. Supported high-volume verification requests while meeting turnaround time requirements.
Compounder / Production Technician
Kohl Industries 2013 - 2021
Measured and mixed raw materials according to precise production standards and specifications. Ensured correct ratios, quality control, and accurate documentation of batch processes. Followed safety protocols and maintained consistency in high-volume manufacturing operations.
Skills
content-writer
customer-support
entry level
english
tagalog