choirunnissa250
Customer Experience Specialist
Hi, I’m Choirunnissa — a people-first customer support enthusiast with 5+ years experience in admin, quality control, and community-facing roles. I thrive on helping users, solving problems, and keeping things organized. Now exploring opportunities in Web3 where I can bring empathy, clarity, and structure to the decentralized world.
Experience: 2 years
Yearly salary: $10,000
Hourly rate: $30
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Incoming Quality Control Staff
PT.Nidec-Sankyo Precision Indonesia 2022 - 2024
Checking Incoming QC Proses on materials productions, Checking Incoming QC on Materials Support, Create an incoming QC analysis report
Purchasing Admin
PT.Wirawisesa Pratama Indonesia 2022 - 2022
Making Purchase Orders, Delivery Orders, and Packing Lists, Receive Material Requests / Purchase Requests from the Site, Ensure that the goods sent or received by the site are in accordance with the Packing List, Checking invoices or notes from suppliers, Make a report monthly purchase of goods, Checking the completeness of the files for the payment / settlement process, Ensuring the Minutes of Receiving Diesel Fuel from suppliers in accordance with the Purchase Order and Packing List, Ensuring the Incoming Stock of Goods is in accordance with the Minutes of Goods Receiving and Packing List
ERP Project Admin
PT.Forta Larese | Cheetah Safety Shoes 2021 - 2022
Make material requests according to production needs, Perform Transfer Orders and Output Journals through the ERP System, converting old documents to be included in the ERP system, help calculate the material requirements from the ERP system to match the actual data, Checking the demand for production materials according to the list of production raw materials in the ERP system, Help to make production planning with ERP system
Opertional Admin Staff
PT. Doxa Utama | Doxa 2020 - 2021
Responsible for general administration activities: Recap work reports, Create Operational Cash Request reports, Create treatment schedule and QC monthly, Receiving complaints from customers, Confirm treatment and QC to clients, Do stock taking of chemical and equipment, Make stock taking reports daily, weekly, and monthly, Make a Purcash Order report, Record technician absences, Create a weekly wage report technician, Carryout the recruitment process
Administration and Customer Service Staff
Klinik Bunda Mulya 2018 - 2020
Medical record recap, Making Claims for Insurance and BPJS, Making reports on BPJS and Insurance patient visits, Respond to Customer Quetion and complaints, Provide Products or service support, Monitoring and updating Cutomer Information, Coordinate with Internaal Teams
Skills
admin
communication
community-manager
customer-success
customer-support
data-entry
ecommerce
english
english-teacher
finance
freelance
full-time
microsoft
office
office manager
virtual assistant
virtual-assistant
english
indonesian
malaysian