christy94

Customer Services

I’m a dedicated and resourceful Virtual Assistant with a strong background in customer support. I specialize in helping businesses run smoothly by managing communication, organizing tasks, and making sure customers feel heard and supported.

I’m experienced in handling emails, live chat, scheduling, data entry, and CRM tools. Whether it’s solving problems or streamlining workflows, I bring a calm, friendly, and professional approach to every task.

I'm currently looking for opportunities where I can provide top-notch virtual assistance and customer support to teams who value reliability, empathy, and efficiency. Let’s connect and see how I can support your goals!


Experience: 3 years

Yearly salary: $112,000

Hourly rate: $95

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria


Experience

Customer Support
M-B Automobile service ltd
2021 - 2024
Provided virtual administrative support, managing emails, scheduling appointments, and handling data entry. - Assisted customers via live chat, email, and phone, ensuring timely and effective issue resolution. - Managed CRM platforms, updating customer records and tracking inquiries to maintain service efficiency. - Created reports and organized documents to support business operations. - Handled social media engagement, responding to messages and moderating community discussions. - Streamlined workflows by automating repetitive tasks using productivity tools.
call agent
Invent Alliance limited
2020 - 2021
Responding to customer email and calls..

Skills

data-entry
customer-support
english