cokorie

- Implemented a well-architected, centralized management of multi-AWS accounts, built-in governance and controls using Control Tower and guard rails. - Manage and maintain ECS Fargate Clusters, ensuring high availability and scalability for containerized applications. Implement updates and automatic scaling to accommodate increased workloads during peak periods. - Successfully integrated and migrated applications to AWS Code Pipeline for CI/CD and reducing deployment errors. - Implemented several security measures on our AWS platform to bolster protection and mitigate potential threats effectively. Leveraging GuardDuty, AWS WAF (Web Application Firewall), and AWS Security Hub, I significantly enhanced the security posture of our infrastructure. - Developed a custom Python script to automate routine system backups and enhance disaster recovery capabilities. - Automated patch management for EC2 instances within AWS infrastructure using AWS Systems Manager. Developed and executed strategies to streamline the patching process, ensuring timely updates while minimizing disruptions to services - Resolved critical production incidents promptly, maintaining system availability and minimizing business impacts. - Collaborated with cross-functional teams to ensure seamless project delivery in an Agile environment. - Ensure that the data storage infrastructure and processing follow GDPR guidelines and legal requirements

Work with development and operations teams to architect, deploy, test and manage complex mission-critical applications and ensure their maximum availability and security using tools, processes, automation and compliance with cyber security frameworks.

- Work with the management team to define the roadmap and strategic direction of MainOne’s cloud business, with a view to setting it as the best in West Africa - Ensure multi-cloud platform availability, and manage the tools, and processes. - Act as escalation point for all cloud platform support tickets and requests. - Interface with hardware vendors and OEMs to establish successful integration of equipment into associated systems and provide top-level technical expertise and support for all services. - Independently research new technologies and solutions and propose a method to integrate them into the platforms. - Work with the solutions and sales teams to evaluate new designs and proposals for cloud services. - Ensure effective capacity management, licenses and critical spare availability to support the cloud business. - Automate the administrative management of the cloud platforms to reduce administrative overheads and better serve our customers. - Ensure all audit exceptions are closed out and help the company achieve ISO 27001, ISO 9001 and PCI-DSS full recertification. - Mentor and guide junior Cloud team members on best practices, IT service management and Cloud Technologies.

- Responsible for deployment, operations, monitoring and auditing of cloud services and maintaining complex mission-critical platforms that run in a highly available (24/7) environment. - Performed migration of workloads from on-premises to the public cloud, and sometimes between cloud providers with minimal downtime on running services. - Coordinated and performed hardware installations (firewalls, switches, servers, and storage) and scaling them as at when due to ensure continuous availability of MainOne’s cloud infrastructure. - Ensured the backup and data protection of customers’ workloads on MainOne and public cloud and guaranteeing disaster recovery and business continuity in the face of disaster. - Automation of manual and repeatable tasks to improve operational efficiency. - Employed “Infrastructure as Code” to deploy services on the public cloud (Azure and AWS) - Performed L2and L3 support on MainOne’s Cloud and Managed Services.

- Network support, monitoring, and troubleshooting of the company's global network to include LAN/WAN, satellite, microwave, VoIP, and cloud services. - Minimized downtime by monitoring network health and power usage. - Interfaced directly with service providers, customers, field technicians, service contractors, and field service coordinators to troubleshoot and resolve network-related issues. - Capturing/logging of all service requests into the CRM and categorizing them, accordingly, escalating to higher levels where necessary. - Liaising with other team members and other units to follow up on customers’ requests until resolution and ensuring that SLAs are met or exceeded.

- End-user support/Helpdesk management - Administered servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates, and patches. - Maintained network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendors. - Recommended network devices and accessories for office use. - Resolved technical issues with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.