criswilson

Virtual Assistant

Detail-oriented Virtual Assistant with experience in customer service, multimedia design, and e-commerce support. Adept at administrative tasks, content creation, and CRM management. Tech-savvy, eager to learn new tools, and easily trainable. Seeking a non-voice VA role that leverages my design, e-commerce, and administrative support skills.

You can check my portfolio here: https://criswilsonportfolio.my.canva.site/


Experience: 1 year

Yearly salary: $0

Hourly rate: $0

Nationality: 🇵🇭 Philippines

Residency: 🇵🇭 Philippines


Experience

Freelance Virtual Assistant & Social Media Support
Self-Employed
2024 - 2024
Provided administrative, multimedia, and e-commerce support to small businesses. Managed online presence and marketing for STBD 5 Auto Detailing & Ceramic Coating and Gelotin Wellness Massage, handling social media, content creation, and customer inquiries. Designed promotional materials using Canva and Photoshop. Assisted with CRM tasks, appointment scheduling, and customer follow-ups.
Customer Support Representative
DoorDash (US Voice Account)
2021 - 2022
Handled inbound and outbound calls assisting customers with inquiries. Managed administrative tasks, including data entry and documentation. Processed payments, refunds, and account adjustments accurately. Sent emails and reports to track customer concerns and resolutions. Provided support on billing, order issues, and account troubleshooting.

Skills

admin
graphic-designer
social-media
virtual assistant
virtual-assistant
english