cryptosavvy

Customer Support Specialist

Tech-savvy and customer-focused Customer Support Specialist with over 3 years of experience in finance, e-commerce, and blockchain industries. Skilled in handling high-volume live ticketing systems, efficiently resolving customer inquiries, and ensuring exceptional user experiences. Fluent in Arabic (native) and English (bilingual). Passionate about blockchain technology, Web3, and cryptocurrency.


Experience: 4 years

Yearly salary: $10,000

Hourly rate: $10

Nationality: 🇲🇦 Morocco

Residency: 🇲🇦 Morocco


Experience

Community Manager (Blockchain & Web3)
Gogol
2020 - 2022
Managed and moderated Web3-focused online communities across Discord, Telegram, and Twitter. Provided customer support and educational content about cryptocurrency, DeFi, and NFTs. Resolved user concerns, enforced community guidelines, and improved engagement.

Skills

community-manager
data-entry
digital-marketing
seo
customer-support
english
arabic