Accomplished PRINCE2 qualified professional with over 30 years’ experience in IT and Telecommunications, 7 years experience in cryptocurrency and a strong background in project / delivery management, service delivery leadership and a passion for building relationships and exceeding client and management expectations.
Started in the cryptocurrency world in 2017. Was part of two Cardano gaming projects as Project Manager / COO helping them get from design to MVP stage. Set up Crypto Dragons Den in 2022 which is a new fundraising platform specializing in early stage investment of crypto projects. Developed several strategic partnerships to enable the company to help any start-up with any stage of the project lifecycle. From design to development to CEX listing and market making.
A successful track record of supporting, governing and delivering a variety of projects through forward planning, prioritising tasks and setting deadlines so that each project can hit the ground running. Experience of driving commercial return and increased customer engagement and satisfaction. Generating real stakeholder value through strong leadership, data analysis, performance optimisation and the creation, deployment and management of process, tools and frameworks to deliver change and business transformation. Possesses strong results focused leadership and communication skills with the ability to work collaboratively and influence others.
Experience: 5 years
Yearly salary: $80,000
Hourly rate: $70
Nationality: 🇬🇧 United Kingdom
Residency: 🇬🇧 United Kingdom
Experience
UK Capacity Delivery Manager
Vodafone 2022 - 2025
Accountable for monitoring the capacity of the transmission network and recommending upgrades where throughput exceeds a defined threshold. Create monthly Tx Capacity Reports to give visibility of upgrade priorities to senior VF management and other relevant departments. Actively monitor KPIs to identify top offenders for Jitter, Packet Loss, Latency and fix where necessary. Regularly liaise with VMO2 to identify upgrade needs for sites hosted by both parties in the East and West. Maintain and upgrade the platforms for Accedian and Viavi and ensure that all SFPs deployed in the network are being monitored correctly and feeding the throughput data into the capacity reporting tools. Manage the deployment of new platforms into the VF network and ensure that the correct Security protocols are adhered to. Analyse Spectrum Lease requests from OFCOM and other parties to see if VF can lease out various parts of their available spectrum via MPN for MoD, Special Events etc.
CEO / Founder
Crypto Dragons Den 2022 - 2025
● Founder and CEO of Crypto Dragons Den ● Set up a new fundraising platform for early stage investments into crypto start-ups (Seed / Private Rounds) ● Set up strategic partnerships with several companies to enable us to offer services for the whole of a project’s lifecycle – from design and development to CEX listings and market making services ● Advisory services in tokenomics and fundraising (using a network of VCs and Angel Investors) ● Help to build other projects communities by running simple marketing campaigns ● Set up Discord and manage bots and communities ● Set up and manage ASIC mining farm ● Create and release an NFT Collection with passive income from the project’s revenue streams
Transmission Delivery Project Manager
WHP Telecoms 2020 - 2022
Accountable for the project management of new Streetworks sites for the Three 5G project. Attending regular calls with all suppliers (BT, VMO2, City Fibre and COLT) and stakeholders to track ongoing fibre deliveries. Collating and analysing exchange mapping data to enable supplier selection for the cheapest and most efficient fibre delivery. Creating work packages for procurement. Identifying obstacles / blockers and highlighting to the relevant teams to enable resolution in a timely fashion. Compiling weekly and ad-hoc fibre transmission delivery update reports for customer and suppliers’ management teams. Tracking changes in site locations and pricing bands by attending Change Review meetings. Managing risks to site delivery with suppliers and customer. Using lessons learned to improve and streamline processes. Forecasting durations of individual site deliveries to manage customer expectations.
Vodafone Service Desk Delivery Manager
WorldWide Technology (WWT) 2019 - 2020
Attend regular Service Review meetings with customer (Vodafone) and Service Supplier (ByBox) to ensure that all SLAs are being monitored and met. Establish relationships within internal and external stakeholders including partners and suppliers, to address key issues and opportunities. Work collaboratively with various departments for process creation, documentation and streamlining. Accountable for the training and direct management of Analysts and maximising productivity through ongoing performance monitoring and review. Execute HR policies including sickness/absence monitoring and reduction; conduct staff 1-2-1s and appraisals, implement performance improvement plans to enhance staff productivity. Manage numerous projects; monitor all project deliverables including timing, scope and budgets to mitigate any risks. Provide expertise and support for the onboarding of OEMs and projects to the Service Desk (Cisco, Unified Communications, ADVA, Ciena, Juniper, Dell). Act as level two contact for all escalated customer complaints and queries, follow up to ensure resolution. Carry out a variety of Root Cause Analysis (RCA) across all issues and escalations. Design and deliver training to customers and the team to promote standardisation.
Senior Telecom Expense Management (TEM) Data Analyst
MDSL 2018 - 2018
Recognised as Subject Matter Expert for Fixed Line / Data technologies within the audit team. Assigned to £ multi-million telecom estate of a large multi-national FTSE100 bank, achieved recognition by identifying savings of over £1 million within six months. Demonstrated excellent negotiation and influencing skills by supporting the procurement process for existing and new products and services as well as expired / soon to be expired contracts by re-negotiating or tendering bids from alternative suppliers (RFP / sourcing). Utilised online portals to analyse circuit utilisation with the aim of ensuring that accurate circuit sizing was in place. Analysed large sets of call record data to identify zero usage devices, users with multiple devices, devices that are ceased but still billing, devices assigned to users that have left the business and non-business charges. Conducted analysis of contracts and tariffs to determine appropriate rates and discounts. Collated, analysed and interpreted data to develop audit savings reports and present to internal and customer management teams.
RAN Transmission Delivery Manager
Vodafone 2015 - 2018
End to end delivery of the transmission for the Grow the Grid (GtG), NTQ and Beacon projects looking after Microwave and Fibre transmission for 360+ new mobile cell sites. Created and managed project plans and schedules as required by the project teams using Primavera P6 to ensure that milestones were met by driving projects through the delivery lifecycle – survey, acquisition, design, build, installation, integration and handover to BAU. Attended daily deployment gating review meetings with ad hoc war room involvement where necessary. Attended on site surveys throughout the UK with design, acquisition and planning when necessary. Planned transmission solutions using tools such as Cramer, Atoll, MapInfo, Google Earth, MS Office and MS Project. Coordinated access requirements to sites to enable surveys and installations to be completed on time. Worked collaboratively with partners to raise quotes and purchase orders to carry out various project activities. Managed risk identification through workshops and regular reviews, tracking, reporting and escalation. Produced and presented reports relating to progress and cost for VF management and their partners.
2G/3G/4G LTE Integration / Support / Planning Engineer
Vodafone 2010 - 2015
Planned, integrated, upgraded and expanded Vodafone’s 2G, 3G and 4G LTE mobile network. Network configuration and troubleshooting on Cisco routers, SIAE microwave, Tellabs INM, RAN, Huawei M2000, Ericsson OSS, Ericsson / Alcatel SDH, Nokia NSN. Built and maintained a logical network inventory using Cramer. Planned new sites and upgrades of existing sites using Cramer. Tracked and fixed faults on Remedy ensuring that faults were fixed within SLA deadlines. Managed two small projects, developed project scopes and objectives, involving all relevant stakeholders; ensured resource availability and allocation.
3 Line Support Engineer
Fujitsu Telecommunications 2006 - 2010
3 line technical support of Fujitsu 21CN technology – FMSAN (SDH), CMSAN (xDSL) and Flashwave 9500. 3 line technical support of Fujitsu 20CN technology – FBX (SDH), FDX (xDSL) and FENS / FLEXR-EM. Prepared upgrade documentation and upgrade procedures. Integrated and tested new hardware and software builds and performed out of hours planned works. Organized and instructed field engineers to aid in fault resolution within specified SLAs.
Skills
community-manager
crypto
discord
project-manager
tokenomics