dalidoss

Managing overall travel operations, B2B partnerships, flight bookings, and Web3 integration for travel services.

Supervised front desk staff, optimized guest check-in/out workflows, and resolved customer inquiries to ensure high service standards

Managed client travel packages, handled tour bookings, and coordinated local supplier logistics to deliver seamless travel experiences

Oversaw daily front office operations, managed team schedules, optimized occupancy rates, and ensured strict guest satisfaction protocols

Processed individual and group reservations, handled channel manager updates, and managed client communications with precision

Handled international room bookings, coordinated corporate reservations, and managed guest inquiries in a fast-paced luxury environment

Monitored reception workflows, led customer service teams, and handled cash audits and daily shift reports.

Audited daily financial transactions, balanced end-of-day accounts, and managed late check-ins and overnight guest requests.