daniel22
Data Analyst
I am a graduate of computer science with both theoretical and practical experience in telecommunications, Cyber security and penetration testing, having hands-on experience in telecommunications through daily activities in ZTE corporation including monitoring and improvement of key performance indicators for different technologies and also troubleshooting and responding to customer complaints. Also having hands-on experience in cyber security, through platforms like TryHack-Me and hack the box, where I complete rooms, solve problems and associate with other fellow professionals thereby sharpening my skills and building my professional expertise. I am a team player and also capable of working with minimal supervision
Experience: 1 year
Yearly salary: $82,000
Hourly rate: $25
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
RAN engineer
ZTE corporation 2025 - 2026
I developed, maintained, and monitored daily and hourly 4G network performance dashboards. I extracted and processed large-scale server datasets using MS Excel to generate clear visual reports. Minimized network downtime proactively through continuous performance tracking and data analysis. Resolved technical customer complaints efficiently by managing the support ticket lifecycle. I communicated directly with clients to diagnose complex, network-related issues accurately. I cross-collaborated with internal departments by routing unresolved technical issues to specialized teams.
IT technician
Caleb University 2023 - 2023
• I provided technical support and also troubleshooted ICT related issues for both the staff and students of the university. Seyfor: Non-public / Neveřejné • I configured and maintained network devices such as NanoStations, routers and switches, access points as well as managed the network to ensure there was constant internet access in the university. • Updated the operating system of up to 300 computers in their e-library to windows 11. • Gained hands on experience in networking, system updates and hardware maintenance as well as customer support.
Skills
linux
microsoft
network-engineer
python
sql
analyst
english