danieltham228

● Actively engaged with clients to capture high-quality photographs, ensuring exceptional visual results for individual or packaged sales. ● Strategically upsold clients on photo packages to maximize revenue and enhance customer satisfaction. ● Maintained rigorous quality control of images to optimize sales potential and deliver professional-grade results.

● Actively engaged with customers to understand their needs and provide customized travel solutions. ● Deliver high-quality service standards, ensuring exceptional customer satisfaction and memorable travel experiences. ● Enhanced operational procedures to improve efficiency and streamline the booking process for a seamless customer experience.

RHB BANK BERHAD, Malaysia - Treasury Dealer - Kuala Lumpur, Malaysia ● Delivered spot and forward foreign exchange quotes to small-medium enterprise clients and executing orders on behalf of clients to fulfill their foreign exchange needs efficiently. ● Ensure all trades comply with financial regulations, anti-money laundering (AML) policies and company guidelines ● To track global currency markets, interest rate policy changes, central bank policies and geopolitical events and provide timely updates and forecast on exchange rate trends to customers. ● Built and maintained strong client relationships through active engagement and advise clients (importers and exporters) on FX risk management strategies. ● To carry out the following daily operation to provide cost rate (forex) and to report team related customer profit to the head of department daily.

● Executing money market placements while complying with the best execution requirements and brokerage allocation under trading guidelines. ● Maintain effective communication with fund managers to ensure trade orders are in place and compliant with internal controls. ● Perform trade confirmations with counterparts on deals executed by fund managers. ● Build and maintain relationship with brokers and counterparts, monitor broker performance (pricing quality, post-trade service) and negotiate placement costs where applicable. ● Accurately allocate executed trades to respective funds or portfolios.

● Executing bond and foreign exchange transactions on behalf of clients in accordance with the best execution practices. ● Updating prices on fixed income products sold on the company’s retail platform. ● Formulating credit views and bond investment ideas through reviewing financial periodicals, research reports, credit rating commentaries and other materials. ● Develop strong relationships with key clients based on building trust and networking through continuous engagement and presentation both in public and private settings on investment strategies in fixed income. ● Participated as a working group member to assist in setting up Forex and Stocks platform. ● Ensuring trades comply with financial regulations and policies. ● Collaborated with Bursa Malaysia to provide bond education articles to improve financial literacy of retail investors.