dannyb169

Customer Success Manager

๐Ÿš€ Empowering Customer Journeys | Driving Growth | Transforming Experiences ๐Ÿš€

As a seasoned navigator in the realm of customer experiences, I'm driven by the philosophy that every interaction is an opportunity to create lasting impressions. Currently at the helm of customer-centric strategies at HulkApps, I orchestrate seamless journeys that transcend transactions, fostering connections that resonate long after the encounter.

With a penchant for innovation and a relentless pursuit of excellence, I thrive in dynamic landscapes where challenges are catalysts for growth. My journey is marked by a commitment to continuous learning, always seeking to expand horizons and refine skills to stay ahead of the curve.

Beyond the confines of titles and boundaries, I embody versatility and adaptability, ready to thrive in any environment that values passion, creativity, and a drive for mastery. My ethos centers on the belief that every experience is an opportunity to learn, evolve, and make a meaningful impact.

Let's connect and explore how together, we can elevate experiences, drive growth, and chart new frontiers in the ever-evolving landscape of customer engagement.


Experience: 6 years

Yearly salary: $30,000

Hourly rate: $20

Nationality: ๐ŸŒ Remote

Residency: ๐ŸŒ Remote


Experience

customer service representative
M Plus (HelloFresh)
2019 - 2021
various positions within the HelloFresh projects, responsible for providing customer solutions, achieving high customer satisfaction points, handling live chats, emails, calls, social media management, training new agents, logistics management, error reporting, customer communication.
chief operating officer
Queue.ba
2018 - 2019
founded and managed a tech startup, ran business operations, managed staff.
waiter
Restaurant Kibe Mahala
2018 - 2018
served high-profile customers, communicated in English, managed wine collection.
waiter
Hotel Radon Plaza
2018 - 2018
customer communication, event setup.
bartender
Pub Charlie Chaplin
2017 - 2018
customer service, financial and equipment management.
bartender
Misker House, d.o.o.
2017 - 2017
customer service, financial and equipment management.

Skills

css
customer-success
customer-support
ecommerce
english