davidknox

Researched UK and US startup funding dynamics and used findings to design a plan for bringing this analysis framework to UK-based VC, PE, incubators and accelerators, then presented the plan to the CEO of Lean Startup Co. Synthesized four weeks of company research into finished case studies, presented as shareable content demonstrating strong analytical and business judgment. Evaluated a well-known data integration and analytics software company against a structured governance framework covering mission, financial stability, and organizational and the same evidence-based rigor applied to program and partner decisions.

Owned end-to-end launch readiness for an early-stage startup — building the cross-functional operating system that aligned Product, Founder, and early investors around a shared commercial plan. Supported Private Beta users with feedback loops and Founder access. Built a repeatable GTM operating system — CRM workflows, ICP segmentation, outbound sequencing, and reporting cadence — that established the governance rhythm behind the first 20 enterprise customers. Embedded with 15 Private Beta users to document current workflows and translate feedback into product requirements, keeping Product and investor stakeholders aligned on a single roadmap. Diagnosed process gaps and built a repeatable bid-response playbook, cutting per-bid effort from 30–50 hours to 4 and compressing 6-month RFP cycles to 3 weeks.

Led cross-functional GTM programs for a compliance platform delivering EU-wide regulatory solutions, coordinating Sales, Marketing, and Product to accelerate client acquisition, partner development, and revenue growth across multinational e-commerce marketplaces. Closed 1M ARR in net new logos and 30 active clients, balancing acquisition targets with account expansion and customer development. Rebuilt CRM and pipeline management systems after analyzing funnel data, requalifying legacy opportunities, and improving visibility across GTM performance metrics. Led structured discovery across customer business and technical stakeholders to map workflows and translate pain points into clear solution requirements and delivery scope. Established shared success criteria, KPIs, and governance cadence across Sales, Marketing, and Operations, lowering Customer Acquisition Costs by 40%. Drove distribution with composable landing pages and sub-24-hour call back rates, averaging 50 daily leads.

Led the strategic partnership program with SAP across UK/I and Nordics—the coordinating point between SAP Senior Leadership, PreSales, and Business Architect teams — scoping compliance-led initiatives and establishing the operating cadence that kept co-sell delivery on track. Recognized by global leadership and qualified for Presidents Club (2023). Exceeded £2.0M in closed revenue by 18% (£2.36M) through co-sourced SAP leads. Secured net-new logos by expanding the Vertex awareness across SAP-led thought leadership webinars and corporate events. Coordinated enterprise ERP migration programs across core business processes, leading process mapping and gap analysis with cross-functional stakeholder groups. Maintained Preferred Status with SAP oCFO by extending native ERP tax functionality and offering DRC endpoints. Drove tax audit efficiency for global enterprise customers, reducing prep time per audit by 82% (34 to 6 hours) and lowering annual audit frequency by 40%.

Led a team of Account Executives driving enterprise customer acquisition, retention, and revenue growth across multiple tax product lines. Oversaw delivery of Tax Advisory Services, Tax Document Managed Services, and end-to-end global tax operations, including VAT reporting, e-invoicing, tax calculation, exemption management, and returns filing. Drove +35% YOY ARR (£7.1M) growth across Sales and Professional Services teams, spanning Retail Industry applications, e-commerce platforms, source-to-pay platforms, and in-house billing systems. Generated $5.3M in services pipeline through SAP, Oracle, JDE, NetSuite, Shopify, Stripe, and Marketplace Facilitators. Maintained 110% net customer and revenue retention over two years, boosting NPS by +12 points. Established a governance cadence of quarterly business reviews, strategic account roadmaps, and executive sponsorship engagement that drove the land-and-expand e-invoicing account strategy.

Managed end-to-end relationships and renewals for 100+ Google Cloud Platform clients, driving partner growth and customer success. Grew licenses under management from $23.4M to $25.8M, increasing revenue through strategic account management. Generated $1.0M+ in Google Cloud Platform billings via partner marketing campaigns and joint GTM initiatives. Secured 97% net customer retention by implementing proactive, high-impact account and partner enablement strategies.

Drove net-new SaaS sales for corporate and enterprise clients, building pipeline with strategic enterprise accounts. Surpassed $700K ARR quota in North America, achieving 105% of target by closing 12 strategic accounts. Built a $3.3M sales pipeline, achieving a 25% conversion rate and $750K in closed deals. Executed multi-channel outbound campaigns, increasing engagement by 43% and shortening sales cycles by 28%.

Promoted from Inside Sales to sell Oracle ERP and Supply Chain solutions across multi-lingual territories, driving digital transformation for enterprise clients. Closed an $865K ARR multi-year Oracle Fusion deal, exceeding quota and accelerating enterprise adoption. Qualified 135+ opportunities through multi-channel campaigns, building a $15.0M sales pipeline. Managed RFP responses, implementation scoping, and third-party vendor engagement to ensure successful deal execution.