An experience Community Moderator and Support Manager. I have experience in community management and moderation, with 5 years of service and I’ve successfully used new strategies to boost community engagement. I am committed to creating welcoming, supportive spaces where members feel valued and connected. I’ve worked on building and managing various community-focused initiatives has Enhanced my talent for engaging with authenticity, Identify emerging community needs and address challenges with understanding and precision.
In my years of experience, I have Focused on delivering valuable interactions while continually elevating the member experience. I know how important it is to provide quick and caring help, and I’m good at handling tough situations with patience and clear communication. I focus on feedback, which helps me quickly adjust and improve strategies to meet the changing needs of the community.
I’m excited about the chance to contribute to your project and help build a lively, engaged community. Thank you for considering my proposal, and I look forward to discussing how my skills can support your project’s goals.
Experience: 5 years
Yearly salary: $0
Hourly rate: $0
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Community Moderator
D3fenders 2023 - 2023
• Foster a welcoming and professional environment by interacting positively with community members, sharing accurate infomation, and offering direct links to official resources like the D3fenders Gitbook (whitepapper) and Medium (FAQ articles. • Monitor chat to prevent spamming, trolling and inappropriate content. • Interact with community members warmly and professionally to foster a positive atmosphere.
Community Moderator
Swords & Dungeons 2022 - 2023
• Actively participate in and manage community discussions on Discord and Telegram platforms. • Respond promptly and effectively to community inquiries and feedback. • Exhibit excellent communication abilities and skillfully handle conflict within the community. • Experienced in organizing community events and activities, including administering reward-based initiatives to recognize members and distribute prizes. • Possess extensive knowledge or experience in Gaming blockchain technology, also participated in playing the project game so as to make sure community quarries are being maintained. • Design and implement strategies to drive community growth and engagement.
Community Manager, Support, Recruiter.
Timber Network 2022 - 2023
• Formulate and implemented strategies to engage and expand the community, with responsibilities including managing online forums, onboarding professionalist teams to channel our Clint's expertise, and coordinating community development. • Analytics and Reporting: Track and evaluate community metrics to gauge the success of engagement strategies. Deliver regular reports and insights to the team to support ongoing improvements, Tracking and overseeing the activities of our hired staff to ensure active engagement and productivity within our clients project communities. • Recruit, train, and manage community ambassadors and moderators. Provide guidance and support to ensure they effectively represent our brand and uphold community standards • Develop and execute community engagement initiatives, including AMA sessions, events, and discussions. Address community inquiries, concerns, and feedback in a timely and professional manner.
Community Moderator
Duet Protocol 2021 - 2022
• Moderate and engage the Duet community on Discord and Telegram. • Active Responds to community questions and feedback, • Excellent communication and conflict management. • Demonstrated experience in organizing events and activities, including managing reward based initiatives for member recognition and prize distribution. • Strong blockchain knowledge or experience. • Formulate and carry out initiatives aimed at growing the community.
Skills
communications
community-manager
crypto
customer-support
growth
recruiter