deepakbolur

Oversaw sales for India FEC & Parks segment, managing a portfolio of 200+ clients and generating over $1.5M in annual revenue. Gathered and documented client requirements, conducted product demonstrations, and recommended tailored solutions. Create proposals and manage end-to-end follow-ups to drive deal closures. Shared detailed requirement documents with the installation team to ensure a smooth project handover. Coordinated with the assembly team to ensure the timely readiness of hardware for installation. Oversaw the installation phase to ensure all requirements and deliverables were met, securing client sign-off upon completion. Conducted gap analysis for key clients, documented findings, and coordinated with the development team to estimate delivery timelines; ensured regular internal follow-ups and kept clients updated on progress. Prepared and shared AMC proposals and managed software subscription renewals with clients. Provided first-level support to key clients, ensuring timely issue resolution and high satisfaction. Maintained strong client relationships, resulting in 40%+ of deals generated through referrals. Created and distributed timely press releases to highlight major client wins and milestones. Managed accounts receivable by sending reminders and following up on outstanding payments. Kept clients informed about newly developed and upcoming features, aligning them with business needs. Reported directly to company directors, offering market insights and contributing to strategic planning. Reserved and coordinated booth setup for participation in the India Amusement Expo.

Responsible for the implementation of the ULS (unified logistics system) for a Dubai client. Collected and documented project requirements, coordinating with the team to estimate effort, define timelines, and ensure on-time delivery. Allocated tasks based on individual capacity to optimize team productivity and ensure timely completion of deadlines. Worked closely with department heads across Sea Export/Import, Air Export/Import, and Land Transport to track issues, drive prompt resolutions, and minimize escalations. Implemented an Agile model emphasizing regular client feedback to drive continuous service improvements and effective change management. Conducted initial testing before on-site deployment. Maintained comprehensive documentation of team activities, ensuring timely updates from all members.

Visual Studio, VB.Net, MS SQL. Designed and developed PMS, an off-the-shelf product for patient management. Projects for college students.