demyt
Customer Service Rep
I’m a customer service rep with over four years of experience solving customer-related issues in the financial institution. Looking forward to use my expertise in handling your clients or customers inquiries and giving them utmost support within the organizatio's service level agreement either in web2 or web3 sector.
Experience: 4 years
Yearly salary: $18,000
Hourly rate: $10
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Customer Service officer
United Bank for Africa 2021 - 2024
-Identify and assess customers’ needs to achieve satisfaction. -Ensuring Customer Satisfaction. -Build sustainable relationships and trust with customer accounts through open and interactive communication. -Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. -Follow communication procedures, guidelines and policies.
Skills
accounting
communications
data-entry
finance
fintech
web3
customer-support
english