denisecb

Executive Assistant

Executive Assistant and operations partner with 3+ years as an EA supporting founders and senior leaders in fast-paced, fully remote environments, plus 3+ years across HR and operations. Skilled at owning inbox and calendar, anticipating needs, coordinating across departments, and keeping initiatives moving — closing the loop so leaders never have to follow up. Strong background in HR operations, compliance, and sensitive case handling adds discretion and judgment to every interaction. Remote-native, async-proficient, and certified and proficient in Generative AI.


Experience: 3 years

Yearly salary: $30,000

Hourly rate: $15

Nationality: 🇧🇷 Brazil

Residency: 🇲🇽 Mexico


Experience

Executive Assistant
Wing Assistant
2023 - 2024
Managed complex scheduling, inbox triage, and operations for international clients across time zones; Help with event planning and meeting coordination; Built async workflows across Microsoft 365 to streamline recurring processes and client follow-through.
Recruiter & Customer Support Agent
Influx
2022 - 2023
Transitioned into recruitment: streamlined interview process, managed job postings, and handled HR documentation; Maintained ~95% CSAT as Customer Support Agent via Zendesk; met strict SLAs (<2 min chat, <4 hr email).
Human Resources Manager
Supermercado São Francisco
2019 - 2021
Managed full employee lifecycle for 50+ staff: contracts, onboarding, leave, time & attendance, and offboarding; Ensured compliance with Brazilian labour law (CLT): sick leave, family leave, working-hours tracking, and collective bargaining agreements; Coordinated with payroll, legal counsel, and government bodies on compliance, audits, and labour inspections; Maintained accurate employee records and resolved disputes over overtime, public holidays, and absence entitlements.

Skills

ai
blockchain
customer-support
executive
non-tech
project-manager
operations
english
french
portuguese
spanish