devopslopez73

Led a DevOps team to improve software delivery and operational stability in Healthcare IT biopharma company, employing Site Reliability (SRE) and Configuration Management strategies. Optimized system performance through cross-team collaboration and strategic tool implementation, enhancing system engineering practices. • Enhanced CI/CD pipeline efficiency by 20% through the refinement of PowerShell routines and code enhancements, focusing on technical troubleshooting and problem resolution. • Streamlined deployment processes in Octopus Deploy and Azure DevOps, boosting environment stability by 30%. Applied analytical skills and ITIL principles; used Smartsheets for effective project tracking and resource management, aligning with Project Managers. • Ecosystem: Windows Server, Microsoft Azure stack (on-prem and cloud), IIS, SQL Server, SonarQube, Git / GitHub, YAML pipelines, AzureCLI, PowerShell, Visual Studio, Octopus Deploy, JSON, stand-ups, sprints, pull requests

Support for CI/CD, Incident Management, Release Management, Monitoring, & Cloud Infrastructure provisioning, leveraging analytical skills to optimize tech stacks in Azure and AWS. Entertainment / AI company. • Designed and deployed the company's first dedicated Stage environment in Azure for flagship SaaS product, separating it from Production to prevent cross-environment issues. Configured distinct subnets, firewall rules, IIS servers, REST APIs, SQL servers, and integrated monitoring tools like New Relic, PagerDuty, and Zabbix. Developed documentation, usage procedures, and IT policies. Served as Change Management SME • Provisioned & Integrated Duo Mobile to enhance security in Azure Production environments. Included Proof of Concept, testing plans, and manual testing. Conducted tech team onboarding for successful deployment. Ecosystem: Windows Server 2019, AWS, Microsoft Active Directory / Azure Active Directory, Group Policy (GPO) ASP.NET MVC, SQL Server, AWS S3, IAM, VPC, ECR, IIS, Git / GitHub, Chef.io, New Relic, PagerDuty, Jira, Confluence, Notion, Slack, Clickup, Bitbucket, JSON, YAMl, AzureCLI, PowerShell scripting, cURL, Microsoft Office (Excel / Word), root cause analysis, sprints, code reviews, pull requests, Mac / OSX / Linux

Administered and streamlined infrastructure deployment and maintenance for a multinational healthcare IT company, leveraging Azure DevOps to improve application reliability and performance. • Developed and maintained complex YAML and classic CI/CD pipelines using Azure Repos, Pipelines, and Artifacts, integrating validation checks, and managing version control to support agile development cycles and high-stakes production releases. • Led cross-functional teams in daily stand-ups to accelerate the Software Development Life Cycle (SDLC), facilitating continuous integration and delivery, and ensuring alignment with monthly release goals through detailed reporting and documentation. Ecosystem: Windows Server, SQL Server, VMWare, Powershell, Azure Boards, SQLCompare, LaunchDarkly feature flag management, IIS, Git, TFS, Redgate SQL Tools, F5 Big-IP Load Balancer, Web Services, Microservices Architecture, JSON, YAML, Microsoft Teams, Configuration Management, Site Reliability (SRE), Troubleshooting / Analysis & Resolution of issues, User Acceptance Testing

SDLC deployments in DevOps ecosystem via continuous deployment and workload orchestration with an automation focus for the world's largest movie exhibition tech company. • Utilized CA Automic (UC4), BizTalk, and Octopus Deploy for deployment automation and workload optimization across corporate, intranet, API, mobile, and web platforms. Managed IIS and Azure administration, oversaw release management, and maintained system uptime across all environments, ensuring problem resolution. Provided L2 production support with a focus on incident management. • Delivered comprehensive DevOps support, including Incident Management, Server/Application monitoring with New Relic, code/script reviews, and performance tuning. • Reduced deployment time (code release to deployment) by 30% using PowerShell automation. Ecosystem: Windows Server, Microsoft Azure stack, Biztalk Server, UC4/Automic Work Scheduler, ASP.NET, SQL Server, IIS, Git / GitHub, PowerShell, Web Services, JSON, XML, YAML, User Acceptance Testing

Led Help Desk, Desktop Support, and enterprise network operations for a sustainable power-distribution manufacturing company. Helped directed IT strategy, managed deployments, and supported four plants and three distribution centers across four states. Reported directly to the Director of IT. • Designed, tested, and implemented initial DevOps environment using GitHub, TeamCity, and Azure DevOps Server, focusing on system engineering. Enhanced automated build/release processes for reliable software delivery across test and production environments, managing CI/CD pipelines across multiple environments. • Managed on-prem and Azure cloud infrastructures (Windows Server Administration, IIS administration, Network Administration, Incident Management, and Apple MDM and Support), including cloud migrations. • Administered SQL databases, test environments, and software changes with a strong emphasis on documentation and validation processes. Developed and executed test scenarios, generated simulated transactional data, and reported results, supporting project testers and end-users effectively. • Day-to-day operations included: Staff Supervision, IT Support, Identity Management, Configuration Management, Infrastructure Management, Backup Processes, Disaster Recovery, Project Management, Network Support (LAN/WAN, TCP/IP, DHCP, UDP, SMTP, SSL, TLS, DNS, VPN, SSH) Ecosystem: Windows Server, Linux, Microsoft Azure stack, Office365, Sharepoint Server, MS Exchange Server, SQL Server, Virtualization: VMWare / vSphere, Viewfinity Privileged Endpoint Account Management, IIS, Git / GitHub, New Relic, YAML pipelines, AzureCLI, PowerShell, Visual Studio, User Experience, Data Migrations, Asset Management, Endpoint Management, root cause analysis, User Acceptance Testing

• Led migration to cloud-based systems, such as O365, OneDrive, and hybrid Exchange/O365. Oversaw planning, negotiated with vendors, procured hardware, and managed contracts to ensure smooth transitions with minimal disruptions. • Developed and verified Docker container PoC, using containers as a self-contained testing environment for an OS upgrade on outdated factory hardware. This approach was crucial when vendors were no longer in business and compatible drivers for newer OSes were unavailable. Docker images tested driver compatibility, leading to the adoption of Docker containers in production, saving over $100,000 in hardware costs during Windows XP to Windows 7 migration. Ecosystem: Windows Server, Microsoft Azure stack, Office365, Sharepoint Server, MS Exchange Server, Group Policy (GPO), SQL Server, Docker, VMWare / vSphere (Virtualization), Viewfinity Privileged Endpoint Account Management, IIS, Git / GitHub, New Relic, YAML pipelines, AzureCLI, PowerShell, Visual Studio, REST web services, XML, JSON, Asset Management, Backup processes

Delivered exceptional help desk and desktop support via phone, chat, email, and trouble ticket system. Contractor role for Milbank Manufacturing Co. • Performed Windows and Linux systems administration: installing, upgrading, testing, monitoring, and servicing applications, services, and systems. Provided Level 3 Windows support, including research, installation, configuration, and validation. Created and updated system documentation and procedures to enhance IT support and service delivery. • Supported Web Applications (HTML, PHP, Python, JavaScript, CSS), focusing on performance tuning and security enhancement. Strategized and executed system upgrades, patches, and maintenance to improve performance and security. • Developed automation scripts using Python, PowerShell, VBA, and batch for enhanced visualization and reporting. Implemented Vagrant with Chef.io to create isolated VM environments for development, testing, and onboarding new hires with pre-configured environments, reducing onboarding times by 30% and improving efficiency in employee development. Ecosystem: Windows Server, MS Exchange Server, Sharepoint Server, SQL Server, Group Policy (GPO), Vagrant, Chef.io, IIS, PowerShell, XML, JSON, Linux, HTML, PHP, Python, JavaScript, CSS