dfoote333

Manager for the Indiana division working for the utility company AES. Ran a multi year electrical metering mass exchange program upgrading all 2S 2SE and 12S electric meters in AES's territory. In charge of 15 employees, inventory, fleet management, safety, recruiting/human resources, supply chain management, scheduling, etc. Successfully completed the project with 0 safety incidents.

Acted as the primary strategic partner for a diverse book of fleet and logistics accounts, ensuring satisfaction and long-term retention through proactive relationship management. Led the end-to-end deployment of transponder hardware and software integration for new fleet clients. Coordinated and managed API integrations ensuring seamless data flow into their existing back-office systems. Utilized the Bestpass portal to provide clients with actionable insights and reporting, helping them manage violations, reduce administrative overhead, and streamline toll reconciliation.

Acted as the primary point of contact for a prop tech company, specifically for the 'Dealer Program'. Lead initial discovery calls to qualify installers and demonstrate the long-term value of the ButterflyMX ecosystem. Educated potential installation partners on ButterflyMX’s tiered pricing models and hardware/SaaS fee structures to ensure accurate project bidding and healthy margins for partners. Managed customer accounts and identifying opportunities to up-sell and increase sales on certain projects. Collaborated with sales, area managers, and tech support. Coordinated hand-offs on certain projects needing API integrations with PMS like yardi, appfolio, etc.

Managed the full execution of gate and access control installations, overseeing projects from initial site survey and system design/selection to final commissioning and client hand-off. Served as the primary point of contact for property owners, general contractors, property management companies and developers, managing expectations and communication across the entire project lifecycle. Conducted deep-dive discovery sessions to identify client pain points, ensuring the technical scope of the gate and access system solved specific security and operational challenges. Delivered or coordinated customized training for end-users and property staff to ensure high comfort levels with new gate technology and administrative software.

Coordinated tenant turnovers, remodeling projects, and maintenance calls for a diverse portfolio of single-family and multi-family residential properties. Assisted with showing homes and leasing. Utilized jobber crm system for projects.