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Manage end-to-end execution of a large-scale electrical metering mass exchange project for AES, overseeing the replacement of 300,000 legacy meters with advanced metering infrastructure AMI across AES territory in Indiana. Coordinate with cross-functional teams, including technicians, vendors, utility stakeholders, engineers, health and safety, and supply chain, ensuring compliance with project scope, productivity, and regulatory procedures. Oversee procurement and installation of AMI systems, collaborating with field technicians and AES stakeholders on productivity demands and requirements ensuring goals are met on a weekly and monthly basis. Monitor project quality and safety, conducting safety walks and inspections, ensuring compliance with OSHA standards and National Electrical Code NEC regulations, resulting in zero safety incidents. Generate performance reports using project tracking systems and utilizing data-driven insights to forecast future workload capacity and capabilities. Ensure Error codes are handled promptly and that error rates do not exceed 1%.

Oversee daily operations for property management maintenance and investor fix-and-flip projects. Implement standardized processes for estimating, property inspections, repairs, and job close outs. Lead training programs for 12 team members on operational protocols and safety standards, enhancing team efficiency and compliance with local regulations.

Manage all incoming work orders and project estimate requests. Scheduling, estimating, planning, resource allocation, quality control, and job closeouts. Responsible for maintaining an average profit of 36% on all jobs. Source and foster strong client, contractor and vendor relationships. Utilize CRM and project management tools to track project progress, and generate P&L and performance reports. Utilize job boards such as Indeed and Ziprecruiter to recruit and source candidates for open roles. Conduct interviews, background/drug screens, new hire orientations, etc.

Facilitate seamless onboarding and implementation of Jobber’s CRM and field service management software for small to medium-sized businesses. Conduct prospective client demonstration sessions exploring company workflows and operational goals to determine requirements needed. Translating those requirements and needs into 'semi-customized' configurations. Implementing a 'Simplicity' approach by removing all unnecessary features. Deliver training sessions post implementation for roughly 20-40 new clients a month through hands-on guidance and support acting as an account manager post training. Collaborate with sales, support, and product teams to resolve technical issues that come up through the clients subscription.