diazduong
Full Stacked Social Media
A hard-working stereotype who loved to inspire others or be inspired by what others do. With years of customer success and e-commerce/media, I truly believe in a customer-centric mindset and am open to any environment that shares the same vision
Experience: 2 years
Yearly salary: $36,000
Hourly rate: $0
Nationality: 🇻🇳 Vietnam
Residency: 🇻🇳 Vietnam
Experience
e-merchandiser operation
loreal vietnam 2022 - 2023
manage brand shop and shop on e-com platforms including setting up and optimizing based on provided materials and commercial plan(tiki, shopee, lazada), develop detailed content of feed, crm, and customer engagement on e-commerce platforms and other social assets following provided content plan, capture brand visibilities to do required reports related to merchandising performance, deploy e-com platforms’ tools including crm, cem, and so on to maximize brand awareness and business objectives, follow up with stakeholders including e-com partner and commercial team to submit requested materials.
customer support
vng corporation 2019 - 2022
led collaborators, achieving kpis, and fostered a collaborative environment, zalo ads policy expert, providing training and support to users/partners, skilled translator and multilingual communicator, able to write and maintain content, managed daily operations, implemented quality control, and improved team performance.
Skills
brand-marketing
content-marketing
content-writer
design
digital-marketing
social-media
english
vietnamese