dicksumlim

Lead and oversee transaction monitoring and financial crime compliance activities, ensuring suspicious transactions and customer activities are identified, investigated, and appropriately escalated. Conduct and oversee ongoing monitoring using RegTech and compliance tools, including World-Check and Chainalysis, to assess customer, transaction, and blockchain-related risks. Review and quality-check transaction monitoring alerts and investigations to ensure accuracy, consistency, appropriate risk assessment, and timely disposition. Provide guidance and support to team members on complex or high-risk cases, including investigation approaches, risk assessment, escalation decisions, and appropriate mitigating actions. Perform second-level reviews and quality assurance of investigations, ensuring decisions are supported by sufficient information and aligned with applicable policies, procedures, and risk appetite. Identify and escalate material risks, suspicious activities, control weaknesses, and operational issues to relevant stakeholders and management. Drive process improvement initiatives by identifying operational inefficiencies and control gaps, proposing solutions, and supporting the implementation of enhanced processes and controls. Monitor team performance and case-handling quality, providing coaching, feedback, and subject-matter guidance to improve investigation quality and operational effectiveness. Maintain and oversee the accuracy of compliance control lists, investigation records, monitoring logs, and other relevant compliance documentation. Collaborate with Compliance, Operations, Risk, and other relevant stakeholders on complex investigations, escalations, and compliance-related matters. Support and lead ad hoc compliance projects and initiatives, contributing to the continuous enhancement of the organisation's AML and financial crime compliance framework.

Conduct transaction monitoring to identify suspicious activities, unusual transaction patterns, and potential financial crime risks. Perform ongoing monitoring and investigations using various RegTech and compliance screening tools, including World-Check and Chainalysis, to assess customer and transaction risk. Review and disposition transaction monitoring alerts accurately and within established turnaround times, ensuring appropriate investigation and documentation. Conduct risk-based assessments by analysing relevant customer, transactional, and blockchain-related information, while considering potential risks and appropriate mitigating measures. Escalate identified issues, suspicious activities, and material risks to relevant stakeholders in accordance with established escalation procedures. Support the identification of process inefficiencies and control gaps, recommend improvements, and contribute to the implementation of enhanced controls and operational processes. Maintain and regularly update compliance control lists, investigation records, and monitoring logs to ensure accurate and effective risk management. Collaborate with relevant internal teams on transaction monitoring and compliance-related matters, including the resolution and escalation of operational issues. Participate in ad hoc compliance projects and initiatives as required, supporting the continuous enhancement of the organisation's AML and financial crime compliance framework.

Supported Bybit operations, primarily handling P2P dispute cases involving suspected fraudulent activities. Conducted investigations by reviewing transaction details, user information, and relevant evidence to assess potential fraud and determine appropriate resolutions. Managed P2P disputes in accordance with established policies and procedures, ensuring cases were investigated objectively and resolved within the required service standards. Supported Binance onboarding operations by conducting second-level reviews of customer onboarding cases that could not be conclusively cleared by AI-based screening systems. Reviewed customer identification documents and onboarding information to identify potential fraudulent or manipulated identities, inconsistencies, and other indicators of suspicious activity. Escalated higher-risk or potentially fraudulent cases for further investigation and ensured appropriate controls were applied to prevent fraudulent users from successfully onboarding.