dide23

Professional Summary

Experienced and passionate Community Moderator with 2+ years managing active online communities across Discord, Telegram, and other social platforms. Skilled in public communication, policy-aware responses, and fostering inclusive, engaging spaces. Known for clear, async communication with remote teams and staying calm under pressure. Eager to contribute to dynamic Web3 ecosystems by empowering and supporting diverse user bases.


Core Competencies

Community Moderation (Discord, Telegram)

Public & Internal Communication

Policy Awareness & Conflict Management

Async Team Collaboration (Slack, Notion, etc.)

Event Coordination & Engagement (e.g., AMAs, giveaways)

Web3 / Blockchain Community Knowledge

Time Management & Organization

Diversity & Inclusion Focus


Professional Experience

Community Moderator
Freelance / Multiple Web3 Projects — Remote
Apr 2022 – Present

Managed and moderated fast-paced communities on Discord and Telegram, ensuring rule compliance and positive interactions.

Drafted clear, policy-aligned responses to sensitive user queries and support requests.

Collaborated with async global teams to coordinate announcements, events, and feedback loops.

Handled high-traffic events and escalations calmly and professionally.

Created and maintained community documentation, FAQ sheets, and onboarding flows.


Public Communications Coordinator
[Previous Company or Project] — Remote
Jan 2021 – Apr 2022

Served as the public voice for a crypto startup across Discord, Twitter, and Medium.

Authored community updates, announcements, and social content.

Monitored sentiment and addressed concerns proactively in real time.

Coordinated with internal teams to clarify product changes, policy shifts, and roadmap plans to the community.