dipankarbahalia

Customer Support Executive / Technical Support Executive

To make a mark, excel and develop into an asset for the organization I’m working for.


Experience: 3 years

Yearly salary: $10,000

Hourly rate: $10

Nationality: šŸ‡®šŸ‡³ India

Residency: šŸ‡®šŸ‡³ India


Experience

Senior Network Support Engineer
Tech Mahindra Ltd.
2009 - 2012
Job profile involved managing a team of executives and providing technical support to all in house employees and other branches.
Senior Technical Support Engineer
PCS Tech. Pvt. Ltd.
2008 - 2009
Job profile involved handling all customer issues and other basic technical issues for all the branches across the country. Also handled a team of Support Desk Executives.
Technical Support Executive
PC Solutions Pvt. Ltd.
2007 - 2008
Job profile involved handling issues of users of the Head office and all branches across the country.
Customer Support Executive
IBM Daksh Business Process Services Private Limited
2005 - 2006
Job profile involved providing support to US customers through phone, email and chat services.

Skills

chatbot
customer-support
social-media
english
hindi
odia