dirgantarasurya

Client Relationship Management Build and maintain strong, long-term relationships with clients by understanding their needs and providing tailored solutions. Serve as the main point of contact for assigned clients and ensure their satisfaction with products and services. Business Development Identify opportunities to grow client portfolios through cross-selling and upselling company products. Develop strategies to attract new clients and expand the existing client base. Account Management Oversee client accounts to ensure smooth operations, addressing inquiries and resolving issues promptly. Monitor client transactions, activities, and feedback to identify improvement areas. Market and Competitor Analysis Stay updated on market trends, competitor activities, and industry best practices to provide clients with insights and recommendations. Share relevant market information to assist clients in making informed decisions. Collaborative Coordination Work closely with internal teams, including marketing, sales, and operations, to deliver consistent and efficient client services. Act as a bridge between the client and internal stakeholders to ensure alignment of goals. Reporting and Performance Metrics Prepare and present regular reports on client activities, satisfaction levels, and relationship health. Meet or exceed key performance indicators (KPIs), including client retention and revenue growth. Problem-Solving and Conflict Resolution Address client concerns effectively and escalate complex issues as needed. Mediate and resolve conflicts while maintaining professional and mutually beneficial outcomes. Compliance and Risk Management Ensure all client interactions adhere to company policies and regulatory requirements. Identify potential risks in client relationships and develop strategies to mitigate them.

Financial Planning and Analysis Develop and manage the company's financial planning, forecasting, and budgeting processes. Analyze financial data to identify trends, variances, and opportunities for cost savings or revenue growth. Reporting and Compliance Prepare accurate and timely financial statements, management reports, and presentations for stakeholders. Ensure compliance with financial regulations, standards, and internal policies. Budget Management Oversee the preparation and execution of budgets, ensuring alignment with organizational goals. Monitor actual performance against budgets and provide recommendations for improvement. Cash Flow and Treasury Management Manage cash flow to ensure the company has adequate liquidity to meet operational and investment needs. Oversee treasury functions, including banking relationships, investments, and debt management. Cost Control and Optimization Identify and implement strategies to reduce costs and improve financial efficiency. Conduct regular reviews of expenditures to ensure optimal allocation of resources. Risk Management Assess and mitigate financial risks by implementing effective internal controls and financial safeguards. Collaborate with other departments to evaluate and address risks related to business operations. Team Leadership and Development Lead, mentor, and develop the finance team to ensure high performance and professional growth. Foster a culture of accountability, collaboration, and continuous improvement within the team. Strategic Input Provide financial insights and advice to support strategic decision-making by senior management. Contribute to the development of long-term business strategies and growth initiatives. Audit and Tax Management Coordinate and oversee internal and external audits, ensuring timely and accurate completion. Manage tax planning, reporting, and compliance to optimize the company’s tax position. Technology and Systems Management Oversee the implementation and maintenance of financial systems and software to improve efficiency and accuracy. Stay updated on financial technology trends to recommend improvements.