djlionofjudah

Community Manager/ Community Moderator

Experienced Web3 Community Manager, Community Moderator, Social Media Manager, Virtual Assistant, and Customer Support Specialist with over 3 years of experience building, managing, and growing online communities. I have worked with crypto, gaming, blockchain, and online projects, helping to increase engagement, support users, moderate discussions, manage social media accounts, and provide exceptional customer service.

My experience includes community moderation, community management, social media management, virtual assistance, customer support, partnership outreach, collaboration management, user onboarding, raid coordination, community growth strategies, event promotion, administrative support, and client communication. I am passionate about creating active and welcoming communities while serving as a bridge between project teams and their users.

As a Virtual Assistant and Customer Support Representative, I have experience handling inquiries, resolving user concerns, managing communications, organizing tasks, scheduling appointments, maintaining records, and ensuring a positive customer experience.

I am currently seeking opportunities as a Community Manager, Community Moderator, Social Media Manager, Virtual Assistant, Customer Service Representative, Customer Support Specialist, Collab Manager, or Community Growth Specialist in Web3, blockchain, gaming, technology, and remote-work environments.

Skills: Community Management • Community Moderation • Social Media Management • Virtual Assistance • Customer Service • Customer Support • Telegram & Discord Management • User Engagement • Partnership Outreach • Administrative Support • Email Management • Scheduling • Community Growth • Event Promotion • Team Collaboration

Experience: 3 years

Yearly salary: $20,000

Hourly rate: $20

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria

Experience

community manager
playgram
2024 - 2026
As Community Manager at Playgram, my responsibilities include: • Managing and moderating the Playgram community across Telegram, Discord, and social media platforms. • Engaging with community members, answering inquiries, and ensuring a positive user experience. • Growing and strengthening the community through strategic engagement campaigns, events, and promotions. • Organizing and promoting tournaments, gaming activities, and reward programs to increase user participation. • Building and maintaining relationships with partners, influencers, and other Web3 gaming communities. • Representing Playgram in partnership discussions, meetings, and collaboration opportunities. • Gathering community feedback and reporting user concerns, suggestions, and insights to the development team. • Creating and coordinating announcements, updates, and community communications. • Monitoring community activity, preventing spam, and enforcing community guidelines. • Supporting user acquisition efforts through cross-promotions, referral campaigns, and marketing initiatives. • Acting as a bridge between the Playgram team and its community to ensure clear and effective communication.
moderator
yescoin
2023 - 2024
As a Community Moderator at Yescoin, my responsibilities included: • Monitoring and moderating community discussions across Telegram, Discord, and other social platforms. • Enforcing community guidelines to maintain a respectful, safe, and engaging environment for all members. • Assisting users by answering questions, providing project updates, and resolving basic issues or concerns. • Identifying and removing spam, scams, fake accounts, and inappropriate content. • Escalating important community feedback, technical issues, and user concerns to the relevant team members. • Supporting community engagement initiatives, campaigns, events, and promotional activities. • Welcoming new members and helping them understand the project's features, updates, and opportunities. • Encouraging positive interactions and fostering an active and informed community. • Assisting with announcements and ensuring important information reached community members effectively. • Collaborating with other moderators and team members to support community growth and maintain a healthy ecosystem.

Skills

customer-service
customer-support
moderator
social-media
virtual-assistant
community-manager
english
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