dmz441
Technical Support N2 And Junior Front End Developer
Level 2 Technical Support in Telecom Billing, experienced in incident management,
API errors, and multi-database data control. Junior front-end developer ( Angular),
adaptable and motivated.
API errors, and multi-database data control. Junior front-end developer ( Angular),
adaptable and motivated.
Experience: 2 years
Yearly salary: $74,000
Hourly rate: $35
Nationality: Ivory Coast
Residency: Ivory Coast
Experience
Technical Support N2
MTN COTE D'IVOIRE 2025 - 2025
Optimize customer support management by quickly resolving queries. Design SQL queries to analyze data, facilitating decision-making Functional verification of anomalies in internal applications. Processing API errors transmitted by application support before N3 escalation. Database Control ( CBD) : MSISDN verification in three databases and functional corrections. Complete case tracking until final resolution.
JUNIOR FRONT-END DEVELOPER
ORANGE Côte d'Ivoire 2024 - 2025
Write documentation for API architectures and interfaces to ensure efficient maintenance. Create intuitive and responsive user interfaces with Angular, improving user engagement. Document development processes.
Skills
agile
angular
customer-support
docker
git
golang
nuxtjs
python
front-end
french