docmina
Customer Service Representative
I have experience in customer service, account management, and community support, assisting customers through chat, email, live chat, and social media platforms. My background includes handling customer inquiries, KYC verification, account and payment-related concerns, record keeping, and providing timely solutions to ensure a positive customer experience.
I am currently seeking opportunities in Administrative Assistant, Customer Support, or Account Management roles where I can apply my experience, continue learning, and contribute to a growing team.
I am currently seeking opportunities in Administrative Assistant, Customer Support, or Account Management roles where I can apply my experience, continue learning, and contribute to a growing team.
Experience: 2 years
Yearly salary: $30,000
Hourly rate: $10
Nationality: 🇵🇭 Philippines
Residency: 🇵🇭 Philippines
Experience
Customer Service Representative
RNS.ID 2023 - 2024
Supported users in the crypto industry by handling KYC verification, account management, payment concerns, and customer inquiries through live chat and social media. Responsible for issue resolution, documentation, and delivering a positive customer experience while maintaining compliance with company guidelines.
Skills
account-manager
admin
community-manager
crypto
customer-success
customer-support
ecommerce
kyc
moderator
social-media
english