dolliepeezle

Customer Support Representative

I’m a purpose-driven Web3 sales and community professional with 5 years of hands-on experience in crypto. I’ve worked with top-tier projects like LBank, Lumenswap, Hyperdust, and Meterverse—leading user acquisition, handling high-ticket sales, moderating Telegram groups, and building vibrant Web3 communities from the ground up.

Currently a Listings Partner with Tothemoon Exchange and Partnership manager with Web3Quest. I specialize in helping early-stage crypto projects list, scale, and succeed in competitive markets and community growth.I bring a strong mix of strategy, hustle, and people skills.

I’m now actively seeking remote roles in customer success, customer support representatives, community management,Moderator, or crypto sales Listing MANAGER—especially with startups building the future of blockchain, AI, or DeFi. Let’s build something epic.


Experience: 1 year

Yearly salary: $48,000

Hourly rate: $25

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria


Experience

Brand Ambassador
Oracle Agency – Nigeria
2024 - 2024
Represented brands such as Oral-B, Nigerian Breweries, and Visa in national product campaigns. Assisted customers with account setup, brand education, and live demonstrations. Ensured customer satisfaction through excellent in-person communication and problem-solving.
Brand Ambassador
Oracle Agency
2024 - 2024
Promoted products and services through strategic advertising and brand awareness campaigns.  Conducted marketing and sensitization activities to increase consumer engagement and drive sales.  Educated customers on product benefits and proper usage to enhance user experience.  Represented top brands like OralB,Nigerian Breweries, and Visa in promotional activities.  Built strong customer relationships by addressing inquiries and providing personalized assistance.  Contributed to achieving brand goals through effective communication and on-field marketing strategies
Crypto /Blockchain enthusiasts
Remote
2020 - 2024
Supported top-tier Web3 projects like LBank, Lumenswap, Hyperdust, and Meterverse in community growth, moderation, and user onboarding. Educated users on wallet setup, platform features, and navigating decentralized ecosystems. Provided direct assistance to users via Telegram, Discord, and email—resolving issues, answering technical questions, and simplifying crypto lingo. Collaborated with internal teams to deliver seamless user experiences and support campaigns.
Telegram Moderator & Shiller
LBank, Lumenswap, Hyperdust, Meterverse
2020 - 2024
Managed live Telegram communities during trading events, product rollouts, and token launches. Resolved FAQs, addressed concerns, and maintained vibrant community engagement.

Skills

agile
communication
customer-success
customer-support
entry level
freelance
growth-marketing
sales
english
yoruba