dominik067
Ai Training Specialist | Web3 Community | Customer Support | Marketing Support
Results-driven AI Training, Web3 Community, and Customer Support Specialist with 5+ years of experience in DAO, NFT, and DeFi ecosystems and 2 years in AI data annotation and LLM evaluation. Skilled in prompt testing, response validation, quality assurance, trust & safety enforcement, and high-volume customer interaction. Strong marketing awareness with experience supporting community growth campaigns, engagement strategies, and brand communication in remote startup environments.
Experience: 4 years
Yearly salary: $40,000
Hourly rate: $15
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Web3 Community & Customer Support Specialist
Himalaya Grape Floof 2020 - 2023
Moderated and scaled DAO/NFT/DeFi communities across Discord and Telegram. Served as frontline support for onboarding, governance participation, and platform usage. De-escalated disputes and enforced trust & safety standards. Collaborated with developers, operations, and marketing teams. Monitored community sentiment and escalated risks appropriately.
Skills
writer
customer-support
english