douellette

Led and mentored a cross-functional Scrum team of 11 developers, resulting in a 25% increase in productivity and a 20% reduction in delivery time. Successfully facilitated sprint planning and retrospectives, ensuring on-time delivery of 11+ high-impact software releases. Introduced agile best practices, increasing team velocity by 15% and enhancing overall project quality. Collaborated with product owners and stakeholders to prioritize backlogs and manage expectations, leading to a 15% improvement in customer satisfaction. Coached team members on agile principles, resulting in a high-performing and self-organizing team culture.

Partnered with product owners to prioritize and refine the product backlog, leading to clearer requirements and a 20% reduction in unplanned work within six months. Mentored a newly-formed team on Agile principles and Scrum best practices, improving sprint completion rates from 75% to 95% and boosting team morale. Created maintenance plans/timelines, project plans/timelines, plan summaries, and production requirements documents.

Technical Manager responsible for design, taxonomy, implementation, and integration efforts for client business CMS solutions. Created maintenance plans/timelines, project plans/timelines, plan summaries, and production requirements documents.

Partnered with other business and technology teams to represent CMS-related concerns and develop appropriate solutions to business challenges. Interfaced with cross-functional team members, including creative production team, web development and systems managers, business partners, third-party vendors, and Scrum Masters as needed. Maintained an understanding of the complexities of the client’s digital strategy requirements and how CMS capabilities support that strategy.

Planned a $2 million website makeover which incorporated an ecommerce/SAP solution as well as a community software add-on. Implemented and maintained Social Media solutions and strategy (Wordpress blog, Twitter, Facebook, LinkedIn, HubSpot and HootSuite; monitoring using Radian6, etc.).