dustinzhang

• Design and lead the LEAD Leadership Program, including executive publishing initiatives and debate-based learning events for senior management. • Build and manage the internal instructor system, designing recruitment SOPs, TTT certification workflows, and a competitive PK evaluation mechanism across 7 research groups • Develop the three-year leadership development roadmap, aligning talent strategy with business objectives • Drive learning innovation through AI-powered coaching tools and evaluation of competency assessment platforms (e.g., Beisen, Knx, Zhiding) • Oversee program operations and KPI tracking, reporting progress to stakeholders and iterating solutions based on feedback

• Full Sales-to-Delivery Lifecycle: Spearheaded the complete B2B revenue cycle—from prospecting and C-suite needs discovery to pitching tailored solutions, closing deals, and delivering high-impact executive training and consulting. • Fortune 500 Key Account Portfolio: Developed and maintained strategic B2B partnerships across Pharma, Tech, FMCG, and Manufacturing sectors. Built long-term relationships with clients such as AstraZeneca, Applied Materials, SMEE, Starbucks, Volvo, and Ctrip. • Consultative Solution Architecture: Conducted deep-dive interviews to diagnose organizational pain points and converted business challenges into structured, customized enablement frameworks. • Revenue Generation & Training Delivery: Delivered 500+ hours of executive consulting and business simulations in 2025 alone (e.g., Management Golf 18 Scenarios, Upward/Downward/Lateral Communication). High client satisfaction drove repeat bookings and account expansion. • 360° Assessment & Data Application: Designed and deployed end-to-end 360° leadership evaluation tools, providing C-suite executives with actionable data for promotion decisions and individual development plans (IDPs). • Sales Operations & Pipeline Management: Managed daily sales operations, established KPI benchmarks, and trained account managers in consultative selling methodologies to maximize win rates.