dzamana

Social Media Manager

I am a highly motivated and results-oriented social media manager with a proven track record of success in developing and implementing engaging social media campaigns that drive brand awareness, increase engagement, and generate leads. I am passionate about using social media to connect brands with their target audiences and create meaningful relationships.


Experiece: 6 months

Yearly salary: $22,000

Hourly rate: $10

Nationality: 🇬🇪 Georgia

Residency: 🇬🇪 Georgia


Experience

Discord/Instagram/Reddit customer support representative
Blazing Boost
2022 - 2023
-Addressed player concerns, resolved issues, and offered guidance on gameplay mechanics and technical aspects -Maintained a positive and professional demeanor while interacting with players from diverse backgrounds - Stayed up-to-date on the latest gaming trends and industry developments to adapt to evolving player needs -Collaborated with other customer support representatives to share knowledge and best practices
RESPONDED TO CUSTOMER INQUIRIES AND RESOLVED ISSUES IN A TIMELY AND EFFICIENT MANNER
Instagram/TikTok
2022 - 2022
-Responding to customer inquiries and resolving issues in a timely and efficient manner -Providing excellent customer service and maintaining a positive customer relationship -Escalating complex issues to the appropriate team -Updating customer information and records -Analyzing customer feedback and trends -Developing and implementing new customer service initiatives -Training new customer service representatives -Following all company policies and procedures

Skills

ai
community-manager
customer-support
gpt
intern
remote
unpaid
social-media
english
german