eberechukwu

Junior Project Manager

 A dynamic Customer Support and Project Management Professional with over seven years of experience in customer service, team management, and operational efficiency. Currently a Junior Project Manager in the telecommunications industry, with a proven track record in product training, coaching support teams, and event management. Skilled in streamlining processes, leading cross-functional teams, and delivering exceptional customer experiences. Now seeking opportunities in Customer Support, Project Management, or Virtual Assistance, where expertise in team leadership, organization, and process improvement can drive business success. 


Experience: 2 years

Yearly salary: $22,000

Hourly rate: $20

Nationality: 🇳🇬 Nigeria

Residency: 🇳🇬 Nigeria

Experience:

Period Title Company
2014 - 2015 Product Management Analyst- Data Helpdesk Etisalat Nigeria
2013 - 2014 Project Assistant and Field Supervisor- Channel Sales Etisalat Nigeria
2023 - Specialist Portfolio Management and Business Analysis Etisalat Nigeria (9mobile)
2015 - 2023 Specialist, Contact Center Operations 9mobile Nigeria
2011 - 2013 Customer Care Representative Etisalat Nigeria

Skills:

business-development
customer-support
quality-assurance
virtual assistant
project-manager
english