eduardocerrato

Led consulting for a European fiat-to-crypto platform integration, ensuring technical and regulatory compliance. Implemented a secure on/off ramp for fiat-to-crypto conversions using bank transfers, credit cards, and payment methods such as PayPal, Google Pay, and Apple Pay. Managed and tested diverse DApps designed for NFT purchases, ensuring seamless user experience and high-quality delivery. Spearheaded QA testing for a decentralized exchange, reducing critical bugs by 60% before launch. Applied Agile methodologies to enhance multi-currency blockchain wallet development.

Launched “hugoAuto,” a top-tier transportation service in Honduras similar to Uber, leading the operational strategy and execution. Developed strategic training programs for customer service teams, increasing service ratings to 4.4/5. Boosted operational efficiency by 30% through process monitoring and failure resolution improvements.

Reduced defects by 84% in a blockchain-based DEX by implementing comprehensive test plans and automated testing. Implemented a bug tracking system, cutting down resolution times for smart contract issues from 10 to 5 days. Increased operational efficiency by 30% using Agile methodologies and Kanban systems. Managed a successful email marketing campaign via CRM 'DRIP,' acquiring 7,000 users in three months.

Leading the implementation and execution of E-learning 'Mobile Learning App', helped the company to reduce the travel costs by more than 60%. Planned and executed the implementation of the E-Learning application for Tigo Honduras achieving all the business needs on time. Implemented agile methodologies to increase effectiveness for the remote team in the development of the E-Learning application. Managed meetings with the heads of the sales & experience channels to create assertive training and development programs. Implemented reports and new agile tools to tracking the results having as results an accurate summary for the monthly report.