ejokey

Account Manager

 Key achievements:
- Management of 5+ large and 8-10 small projects implementation and support of VR training for HoReCa, Retail and Education workers.
- Renewal of contracts with 2 key clients (>45% of the company's revenue) due to the introduction of AI in VR training.
- Scaling of the pilot in the HoReCa network → growth from 3 to 10 business units after 4 months of the pilot- Launching pilots in international companies (France, UAE, Kazakhstan) through partners.
- Rising to the head of the department in 1 year: the team was expanded from 1 to 3 employees.

- Resilience to stress, communication skills, punctuality, fluent in English, carry out official duties and other assignments from management responsibly, capable of maintaining an intensive work schedule.
- Enthusiastic about the world of WEB3 for 3 years. Engaged in amateur-level cryptocurrency project analysis, studied cryptocurrencies for personal use, and personally used DeFi and GameFi systems 


Experience: 1 year

Yearly salary: $20,000

Hourly rate: $20

Nationality: 🌏 Remote

Residency: 🌏 Remote


Experience

Account-manager
VR Supersonic
2023 - 2025
Key achievements: Management of 5+ large and 8-10 small projects implementation and support of VR training in HoReCa, Retail and Education. - Renewal of contracts with 2 key clients (>45% of the company's revenue) due to the introduction of AI in VR training. - Scaling of the pilot in the HoReCa network → growth from 3 to 10 business units after 4 months of the pilot- Launching pilots in international companies (France, UAE, Kazakhstan) through partners. - Rising to the head of the department in 1 year: the team was expanded from 1 to 3 employees. Responsibilities and projects 1. Full implementation cycle: - Requirement analysis: Identifying customer needs and formulating hypotheses for development. - Team coordination: Managing a team of 3 specialists (analyst, technical support, and methodologist). 2. Examples of projects: - Retail chain: Implementation of VR training for sales consultants → reduction of onboarding time to 2 weeks, increase in STM sales by 8% - MGIMO/RUDN: Automation of language courses through AI → increase in attendance to 85%, the share of underperforming students fell by more than 40%- HoReCa client: Integration of VR training into the training of experienced and trainee waiters → reduction of onboarding time from 2 to 1 month, increase in sales of high-margin items by 12.5% 3. Planning and setting tasks according to Scrum- Working with CRM, Excel, and various AI chatbots Risk management: preventing issues from being passed on to technical support through proactive communication
Curator
Ural Intern Centre
2022 - 2023
Supervised student projects of university students from Ural Federal University and Ural State Economic University. Managed teams of students creating promotional games.

Skills

account-manager
analyst
project-manager
research
customer-support
english