ejvandalen
Analytical operations professional with 2+ years optimizing user journeys in crypto & DeFi ecosystems. Skilled in metrics tracking, process optimization, and data-driven experiments to improve engagement & retention. Proven in identifying bottlenecks via quantitative/qualitative insights, implementing solutions, and collaborating to drive measurable growth in digital products and communities.
Experience: 2 years
Yearly salary: $60,000
Hourly rate: $0
Nationality: 🇺🇸 United States
Residency: 🇺🇸 United States
Experience
Executive Assistant
The Grays Currencies Crypto Ecosystem 2024 - 2026
Designed and optimized awareness onboarding & education tools to increase conversion and retention, resulting in 163% increase in user adoption through targeted educational content on YouTube and X Spaces. Managed ecosystem-wide tracking and instrumentation of key metrics; updated 100+ charts regularly in Google Sheets & Canva to monitor performance, identify bottlenecks, and facilitate data-informed decisions on operational efficiency. Served as primary operational contact for a 3,500+ user community, proactively resolving issues, documenting insights, and collaborating with leadership to align strategies and user success.
Self Employed
Service Industry 2004 - 2026
Founded and grew a full service building maintenance business over 23 years delivering high quality commercial cleaning services to a wide range of local small businesses and large corporations. Directly engaged with customers building long term client relationships.
Skills
customer-support
english