elenakhramkina

Impact: - Increased CR from lead to the client by 10% via various improvements on the website, landing pages, and app registration form. - Reduce the losses from fraud by 60% via implementing simple KYC and finding criterias to detect fraud users. - Increased initial deposits by 7%. Responsibilities: - Writing acceptance criteria & user stories, feature descriptions. - Validating hypothesis based on customer development, product analytics data and A/B tests. - Conducting surveys, competitors’ analysis, UI/UX research and SEO audits. - Launching new features, and applications in stores. - Coordination of work marketing, legal, support, security, and IT departments. - Creating feature requirements and managing engineering teams backlog.

- Improved speed of delivery of engineering team by 20% by various ways: processes changes and optimization via CI/CD, retiring legacy, eliminating tech debt, automatization manual work, improving existing services. - Reduced time to market for new features by 15-20%. - Reduced the number of incidents on production up to 1-2 per few months. Responsibilities: - Prioritization and analysis of the IT team backlog, creation and development of a roadmap, management of customers’ expectations. - Managing the software development process in a team of 6 people. - Projects coordination and problem-solving;

- Build from scratch and lead software analyst chapter of 14 people. - Chapter establishing and people management of 14 analysts (hiring, training, mentoring and conflict solving). Over time it became best performing chapter in the company; - Introduced cross-teams standardized analytical tools, internal guidelines and software requirement specification (SRS). - Supporting the development teams (software analysis, writing SRS, business analysis, UI/UX analysis, UML and BPMMN diagrams, API specifications) of websites and web-services;