elmhkm
Fresh Graduate
Dynamic professional with over two years of experience in customer service and logistics, committed to driving operational excellence and enhancing client satisfaction. Skilled in inventory management, precise data entry, and process optimization, ensuring smooth and efficient operations. Demonstrates strong problem-solving abilities and a proficiency in digital tools that uphold data integrity and elevate service delivery. Bilingual in English and Bahasa Melayu, fostering effective communication and positive relationships with diverse clientele. A dedicated approach to continuous improvement underlines a commitment to achieving excellence in every endeavour.
Experience: No experience
Yearly salary: $20,000
Hourly rate: $20
Nationality: 🇲🇾 Malaysia
Residency: 🇲🇾 Malaysia
Experience
KDP Data Entry/Part Time
Scicom (MSC) Bhd 2025 - 2025
Executed high-volume data entry tasks with 99.92% accuracy, ensuring data integrity and reliability. Streamlined workflows through effective system navigation and adherence to established protocols. Collaborated with team members to enhance data processing efficiency and resolve discrepancies. Assessed data entry processes for continuous improvement opportunities, contributing to operational excellence. Provided exceptional customer service support, addressing inquiries and maintaining positive client relationships.
Logistics Assistant/Internship
Wetra Trading Sdn Bhd 2025 - 2025
Managed daily store administration and updated inventory records. Coordinated stock movement, product labeling, and documentation. Supported logistics operations to ensure smooth supply chain flow and timely deliveries. Analyzed market trends to optimize inventory levels and reduce costs. Assisted in developing process improvements to enhance operational efficiency.
Customer Service Assistant
Petron Oil & Gas 2022 - 2024
Monitored fuel dispensing equipment to ensure proper functionality while maintaining the cleanliness and organization of pumps, convenience stores, and restrooms. Managed inventory by tracking stock levels, coordinating restocking, and reporting shortages, ensuring compliance with health, safety, and environmental protocols. Prepared daily sales and operational reports, including tank reconciliation using Excel, and verified fuel quantities. Performed price checks, product labelling, and assisted with shelf organization to maintain store presentation and accuracy. Demonstrated strong communication, problem-solving, and organizational skills with proficiency in POS systems and Microsoft Excel.
Skills
customer-support
data-entry
digital-marketing
business-development
english
malaysian