eloisapereira

Experienced Professional In Regulatory Compliance

Experienced professional with over 17 years in Regulatory Compliance, Governance, Risk Management (GRC), and Business Management. Expertise in Know Your Customer (KYC) procedures, customer onboarding, and compliance and risk mitigation. Ability to validate documentation, assess risk profiles, and identify potential AML and fraud concerns during client due diligence processes. Managed contracts valued at $20 million, trained over 800 employees, and reduced internal audit non-conformities by 98%. Committed to delivering a customer-centric approach while ensuring operational excellence.


Experience: 11 years

Yearly salary: $50,000

Hourly rate: $25

Nationality: 🇧🇷 Brazil

Residency: 🇧🇷 Brazil


Experience

IT Governance
Brenntag Latin America
2022 - 2024
Audited 100% of supplier contracts, identifying non-compliant terms and unfavorable payment conditions, resulting in a 20% reduction in late fees and penalties. Conducted onboarding processes for key external consultants and suppliers, ensuring compliance with internal governance policies and regulatory standards. Implemented KYC procedures to validate supplier and consultant profiles, minimizing risk and ensuring adherence to global compliance policies. Led customer support initiatives, addressing inquiries regarding contracts, compliance, and financial reporting, delivering excellent service quality. Consolidated global cost allocation processes for IT suppliers, improving financial analysis, budgeting accuracy, and reducing cost misallocations by 15%.
KYC Specialist
Integrita Compliance Consultoria
2019 - 2022
Implemented KYC protocols for mid-sized businesses, streamlining the client onboarding process and reducing documentation validation times by 40%, ensuring compliance with AML (Anti-Money Laundering) regulations. Conducted due diligence assessments for over 250 clients annually, identifying and mitigating high-risk profiles with accuracy in detecting compliance breaches. Audited client and supplier documentation during onboarding, ensuring adherence to governance and regulatory policies, resulting in a 30% reduction in approval delays. Designed and deployed a compliance management system that increased tracking efficiency for KYC processes, reducing operational bottlenecks by 35%. Delivered comprehensive compliance training to over 150 employees, increasing awareness of AML practices and improving adherence to KYC procedures by 25%. Investigated and resolved compliance breaches within client portfolios, implementing corrective measures that reduced the likelihood of recurrence by 50%. Partnered with external stakeholders to address compliance and regulatory concerns, achieving 98% resolution rates for escalated cases related to documentation.
Compliance Specialist
Emerson Process Management
2011 - 2018
Successfully managed the onboarding of new clients and suppliers, applying KYC protocols to verify documentation and assess risk profiles. Minimized fraud risks by implementing robust document validation during customer onboarding, ensuring compliance with AML regulations. Acted as a gatekeeper for compliance by identifying potential risks, monitoring adherence to company policies, and ensuring regulatory alignment. Delivered compliance training programs for over 800 employees, increasing awareness of ethical standards and regulatory requirements. Conducted customer due diligence processes, validating user documentation and ensuring accurate onboarding to minimize compliance risks. Provided customer support for compliance-related inquiries, offering clear guidance and maintaining high satisfaction rates among internal and external stakeholders. Enhanced risk detection with advanced monitoring systems, increasing early identification of compliance breaches by 40%.
Administrative Business Manager
Huawei Technologies
2010 - 2011
Optimized administrative department operations, achieving a 60% improvement in efficiency through resource allocation and time management strategies. Led a strategic plant relocation project, minimizing operational risks and ensuring business continuity.
Business Development Analyst
Flextronics International
2008 - 2009
Office Manager
Entech Utility Service Bureau
2006 - 2008

Skills

contracting
kyc
english
portuguese