emisn86
Solutions Architect
Electrical and Computer Science engineer with 10 years of solutions engineering. Master’s degree in Electrical Engineering and Computer Science. Possesses in-depth knowledge in customer service, sales, technology and solution development, project management and integration. Experienced in high-paced, high-profile, result-oriented sales engineering roles across four continents. Expertise in networking, IP surveillance system architecture, customer management, project management, and both direct and channel sales. Proficient in implementing solutions, troubleshooting, client assessments, and account penetration strategies. Demonstrates excellent communication and presentation skills. Fluent in English, Spanish, Mandarin Chinese, Portuguese. Known for a customer-obsessed approach, growth mindset, problem-solving abilities, and strong collaboration in team environments.
Experience: 10 years
Yearly salary: $120,000
Hourly rate: $50
Nationality: 🇧🇷 Brazil
Residency: 🇧🇷 Brazil
Experience
Senior Sales Engineer
VIVOTEK USA INC. 2021 - 2024
Collaborated with technical teams to implement state-of-the-art technologies, staying updated on the latest threat landscapes to enhance technical solutions and improve system protection against advanced threats. Implemented best practices and standards to streamline system design and deployment processes, facilitating coordination of multiple tasks across a wide range of large and medium scale projects. Collaborated with cross-functional teams on client side to coordinate, demonstrate, build, test and deploy specialized solutions and achieve key objectives by ensuring adherence to required processes.
LATAM Team Leader - Senior Presales Engineer
VIVOTEK INC. 2020 - 2021
Successful onboarding of new team members to handle increased project load, resulting in a seamless transition and maintaining project quality standards at a high level. Coordinated and delivered hands-on training of new team members, both in-office and on-customer site visits for small, medium and large scale projects across multiple countries in Latin America. Implemented a streamlined communication process, task priority and work load coordination process including team members in Taiwan, Mexico, Brazil and Colombia guaranteeing high client satisfaction on all projects.
Senior Presales Engineer - LATAM Region
VIVOTEK INC. 2018 - 2020
Worked closely with sales and technical teams to present customized solutions, effectively addressing client-specific challenges in areas such as data security, communication, network protection, advanced security solutions, smart video content analysis and tailored specialized integrations with external systems. Planned and delivered presentations and technical training sessions for medium and large-scale projects, tailoring content to showcase successful implementation and the impact on improving overall system efficiency and security posture. Engaged with clients across six territories, understanding their unique IT architecture and security requirements, and provided expert advice on deploying tailored solutions that meet their specific needs.
Presales Engineer - EU Region
VIVOTEK INC. 2015 - 2018
Fostered relationships with key stakeholders, acting as a primary contact for technical discussions, and collaborated with technical support teams to ensure timely resolution of any post-deployment issues, maintaining high levels of client satisfaction. Represented the organization in various industry events, product demonstrations, and technical seminars, strengthening partnerships and enhancing the organization's presence in the market. Partnered with product managers and marketing teams to create technical content that highlighted the advantages of advanced security and communication solutions, contributing to the development of sales collateral that emphasized the competitive benefits of the products.
Researcher
National Chiao Tung University 2012 - 2014
In-depth research and development on P2P networks, focusing on optimizing service discovery algorithms, reducing message re-transmission by over 40%, and increasing request/service compatibility match by 50%. Successfully pitched and presented innovative solutions in high-stakes competitions, including the Microsoft Imagine Cup and European Satellite Navigation Competition. Acted as a liaison between technical teams and business stakeholders, ensuring clear communication and alignment on project goals. Created technical documentation and presentations for project proposals, highlighting accurately the benefits and competitive advantages of the proposed solutions. Developed advanced mobile applications incorporating geo-location and real-time data processing with integration across multiple services for ready go-to-market products.
Software Developer
Itaipu Binacional 2003 - 2004
Developed and implemented automation scripts to streamline repetitive tasks, significantly improving operational efficiency. Modified existing software and adapted it to new hardware configurations, enhancing performance and reliability. Spearheaded the coordination of hardware assembly and testing across facilities in Paraguay and Brazil, ensuring seamless integration and operation. Managed hardware and software technical support, providing first-level help desk assistance, and configuring PCs and peripherals. Provided critical technical support during the development and deployment phases of software and hardware solutions, ensuring systems operated at peak performance.
Skills
account-manager
architecture
aws
blockchain
business-development
cloud
css
devops
engineer
engineering-manager
microsoft
network-engineer
python
research
rust
saas
sales
sales-engineer
salesforce
security
seo
solidity
sys-admin
project-manager
english
chinese-mandarin
portuguese
spanish