emmazilla
Remote Customer & Community Support Specialist | Virtual Assistant | Web3/Crypto Support
Reliable remote support professional with experience assisting US-based clients through customer communication, sales support, administrative coordination, online research, email handling, and task follow-up. Strong fit for remote Web3 customer/community support roles, with practical familiarity in wallet basics, Discord/Telegram communities, ticket handling, user education, scam-awareness communication, and clear written support responses.
Experience: 4 years
Yearly salary: $12,000
Hourly rate: $10
Nationality: 🇳🇬 Nigeria
Residency: 🇳🇬 Nigeria
Experience
Customer Sales & Support
Wider Reach 2024 - 2025
Handled customer communication, support follow-up, and sales-related inquiries in a remote/client-service environment. Responded to questions clearly and professionally while helping users understand services, next steps, and basic issue resolution. Maintained organized communication records and supported smooth task coordination between customer needs and business operations.
Virtual Assistant / Administrative Support
Wider Reach USA 2023 - 2024
Supported US-based clients with remote administrative assistance, email management, online research, data entry, and task tracking. Managed routine communication and organized information for faster client follow-up and decision-making. Completed remote tasks with attention to detail, confidentiality, reliability, and consistent availability across time-zone needs.
Skills
communication
community-manager
customer-support
virtual assistant
virtual-assistant
english
yoruba