endlessparty
Office Support
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Graduated in Information System from Bunda Mulia University with experience in IT support, project management (agile - kanban), project documentation, QA analysis, Cyber security, IT Audit, mobile and web development. I'm currently studying cybersecurity in my spare times. I am eager to tackle new challenges and learn a lot of new stuff.
Experience: 2 years
Yearly salary: $12,000
Hourly rate: $15
Nationality: 🇮🇩 Indonesia
Residency: 🇮🇩 Indonesia
Experience
Office Support
PT HM Sampoerna Tbk. 2023 - 2023
Project documentation & user guidelines. Manual QA. Analyzed end to end business & system process. Assisted 4 projects migration. Assisted internal security analysis. Help maintained and managed deployments w/ global vendors. User support during hypercare.
Business System Analyst & Product Owner
Xerioz Solusindo 2021 - 2022
Project documentation. Analyzed end to end business & system process. Helped Develop front-end mobile app using flutter. Deployed and maintained mobile app w/ 2000+ active users. Created scenario and did QA manual test (positive test, negative test, UAT). PIC for user support/Helpdesk (manage ticket).
Part-time IT Staff
Uni Papua 2018 - 2019
Day to day IT staff. Created and maintained WordPress website. Analyzed business process. PIC for IT knowledge.
Skills
jira
office
python
sql
customer-support
english
indonesian