I am an innovator, entrepreneur, and healthcare advocate with a strong foundation in B2B Communications and a robust commitment to driving innovation in the HealthTech sector. With a decade of combined experience in operations, customer service, and strategic planning, I stand as a thought leader in the startup ecosystem.
Having actively engaged in the NFT and generative art spaces, contributing to redefining end-user privacy and enabling new opportunities for creators, communities, and businesses alike. Through roles in project management, community building, and marketing within blockchain protocols, I have gained valuable insights into this rapidly evolving industry.
As a startup founder, I excel in identifying new business opportunities, driving revenue growth, and fostering strategic partnerships. With expertise in content marketing, fundraising, and investor outreach, I possess a unique skill set that fuels success and growth in emerging ventures. My track record reflects my commitment to innovation and my proactive approach towards startup success.
My passion for problem-solving does not end there. With great investment in the healthcare sector, I showcase a proactive approach to addressing challenges and seeking innovative solutions. Drawing from diverse experiences and a deep understanding of market dynamics, I leverage my expertise to navigate complexities and drive impactful change within the HealthTech landscape.
Experience: 2 years
Yearly salary: $32,000
Hourly rate: $15
Nationality: πΏπ¦ South Africa
Residency: πΏπ¦ South Africa
Experience
Communications Manager
Root 2023 - 2024
At root we are unlocking distributed compute for an autonomous Internet infrastructure. As Communications and market R&D at root, I lead the company's communications strategy and research department. This includes - but does not remain limited to, investor relations, market and competitive research analysis. My primary goal is to increase the footprint made by Root in the cloud sector by driving growth in key markets and expanding our partnerships base strategically. Here are some key aspects of my roles: β Develop and implement the company's communications strategy, including pricing, sales and marketing initiatives, and distribution channels. β Build and maintain strong relationships with customers, suppliers, and partners to drive growth and generate new business opportunities. β Monitor industry trends and competitive landscape to identify new market opportunities and adjust our strategy accordingly. β Work closely with the development team to ensure our offerings meet the evolving needs of our customers and are differentiated in the market. β Collaborate with other members of the executive team to align our communication strategy with the company's overall goals and objectives. β As part of my role in market R&D, I also lead communications for investor relations and B2B partnerships. Sourcing and contacting key persons with industry-related experience in support of the vision and mission at Root. β Finally, I took the role of Investor Relations manager in Nov 2023 being responsible for cold and warm outreach to potential investors and VC groups to develop a high-value network around the startup which can be leveraged for funding purposes. At root, we're committed to driving innovation and delivering value to our customers, and I'm proud to play a key role in achieving those objectives.
Product Developement Manager
Root 2022 - 2023
At root we are unlocking distributed compute for an autonomous Internet infrastructure. My role with the root team included primarily copywriting, content creation, and social media marketing, as well as B2B customer relations and partner sourcing. I worked to establish strong connections with businesses, onboarding them to utilise our services, and once the relationship was established, I handed it over to the Operations Manager to further refine the liaising process. In addition to these, my responsibilities included: β Copywriting and content creation β Social media marketing β B2B customer relations β Partner sourcing and relationship building β Conducting market research and product sourcing in the EU β Managing social media channels and tracking metrics and analytics
Co-founder & COO
Nerian Network 2022 - 2023
Nerian is a distributed network protocol built on the XRP Ledger and aimed at redefining end-user privacy by enabling retail consumers to monetise their personal data where and when they want. Appointed to and responsible for seeing to all of the standard activities relative to the role, including but not limited to: β Outsourcing marketing teams β Collaborating with business proposals and initiatives β Instating initial communications with exchanges and token metrics firms β Collecting and screening applications for employment roles β Interviewing initial applicants in the recruiting process under the project's team expansion venture β Coordinating prospective business partnerships with other startups and investors alike β Fundraising and investor liaising β Community Support for troubleshooting and queries β Technical Support to the public β Website management, SEO analysis, keyword planning, content writing, digital marketing My previous role as a community builder has now been integrated with my responsibilities to include content marketing, social media management and overseeing all CRM tools. My focus has shifted towards further development and the overall growth of the startup as we progress towards preparation for the development of our MVP.
Web3 Moderator
Nerian Network 2021 - 2022
Nerian is a distributed network protocol built on the XRP Ledger and aimed at redefining end-user privacy by enabling retail consumers to monetise their personal data where and when they want. My responsibilities included, but were not limited to: β The continuous management of the community and social media engagements. β Establishing key relations between cryptocurrency exchanges and other businesses to collaborate with Nerian on a temporary or permanent basis. β Ensuring that information pertaining to Nerian online remains up-to-date and relevant at all times. β Co-managing the marketing operations across all social platforms. β Managing the team of social media moderators who in turn ensure that community members adhere to the rules of the project's social media platforms while answering any questions that may arise to the best of their ability.
Retail Assistant
Skoobs Books 2017 - 2017
Skoobs Theatre of Books featured a two-storey bookshop, complete with a ground-floor coffee shop and a champagne bar on the upper level which even had its own baby grand piano. The contemporary-styled shop's theatrical concept features, such as a fish tank shaped like a pair of cartoon eyes, were as different from the surrounding businesses as can be. The shop hosted regular events such as book launches, poetry evenings and book club meetings. At Skoobs Theatre of Books, I worked as a part-time Retail Assistant. During this time, I was responsible for various tasks that included but were not limited to: β Handling front desk cashier duties β Controlling cash flow and maintaining accurate records β Maintaining housekeeping duties to ensure the store was tidy and presentable β Conducting regular stocktaking to keep track of inventory β Providing exceptional customer assistance to ensure a pleasant shopping experience β Assisting with store events to ensure their success β Designing and executing promotional materials to increase sales and customer engagement.
Driver
Netflorist 2017 - 2017
South Africa's largest online flower & gift retailer. Your go-to place for gifts. Delivering smiles across the country. As a temp driver, my responsibilities included: β Servicing late/after-hours deliveries that were logged after the cut-off time, including deliveries of flowers, chocolates, and other gifting amenities to customers in the late afternoon. β Ensuring the safe delivery of goods in transit in a timely manner and doing a direct handover to the customer (no cold deliveries allowed). β Working from Sundays to Fridays, including notable days such as Valentine's, Mother's Day, and Father's Day. β Managing all aspects of the delivery process, including route planning, vehicle maintenance, and documentation. β Keeping accurate records of all deliveries made and any incidents or issues encountered. β Providing excellent customer service by addressing any concerns or questions customers may have regarding their deliveries. β Representing the company in a professional and courteous manner at all times.
Operations Manager
The Courier Guy 2017 - 2022
South Africa's largest local door-to-door courier service provider offering same-day delivery services, remote PUDO drop-off boxes and much more. As an Operations Manager at The Courier Guy, I successfully managed small to medium teams and oversaw inbound and outbound consignments, distribution within the warehouse, and national inbound and outbound operations. Specifically, my responsibilities included: β Supervising daily and weekend delivery operations, peak season logistics, and customer service to ensure customer satisfaction β Building and maintaining strong, long-term customer relationships to promote business interests and brand reputation β Utilising active strategic problem-solving skills and improvisation to source alternative solutions to problems β Conducting technical investigations on lost or missing consignments, managing fleet operations, and overseeing fleet tracking and regular vehicle inspections Overall, I demonstrated my ability to manage multiple responsibilities and lead teams to success while also maintaining a focus on customer satisfaction and technical problem-solving.
Shaft Surveyor
Survey House 2012 - 2017
Bakubung Platinum owned by Wesizwe Platinum and formerly known as the Frischgewaagd-Ledig project, was a developing platinum mine. It was situated less than two kilometres from Styldrift Platinum. At Bakubung Platinum Mine, I worked as a Shaft Surveyor responsible for supervising and developing the Main Shaft equipping. My responsibilities included: β Lining up the buntons and guides β Checking inter-wire measurements β Installing tape brackets as needed β Checking steady brackets β Working simultaneously with the jigging of the buntons and guides β Conducting pre-production development survey.
Skills
blockchain
community-manager
content-writer
crm
customer-support
digital-marketing
discord
founding-member
marketing-communication
operations
product-manager
seo