erikaitzko

Account And Operations Manager

With 3 years of experience in customer onboarding and account management, I have developed strong skills in managing teams, improving customer service processes, and ensuring client satisfaction. I thrive in collaborative environments where I can work closely with others to develop and implement strategies that enhance the overall customer experience.

I am looking for a job where I will get the opportunity to lead a team, solve challenging problems, and contribute to the continuous improvement of customer support operations. I am eager to bring my expertise in client relations, leadership, and operations to a dynamic and innovative company.

I would love a chance to make a meaningful impact, grow professionally, and be part of a team that values excellence and continuous learning. I am enthusiastic about the possibility of contributing to the success and growth of your company.


Experience: 3 years

Yearly salary: $74,000

Hourly rate: $40

Nationality: 🇨🇦 Canada

Residency: 🇨🇦 Canada

Experience:

Period Title Company
2017 - 2019 sales associate & customer service Tennis Giant
2021 - account and operations manager WeCall
2020 - 2021 sales representative and gym manager APEX Martial Arts Studio
2015 - 2017 marketing consultant Primo International

Skills:

account-manager
affiliate
communication
copywriting
crm
customer-success
customer-support
data-entry
digital-marketing
discord
io
jira
marketing
microsoft
operations
project-manager
quality-assurance
reliability
security-guard
seo
english
french